Medisafe Medication Management 12+

Extremely Helpful

I appreciate how helpful this app has been. I initially downloaded bc I needed a constant reminder about taking my meds until I could push a button that said I “actually” did. What I discovered with this app ended up being so much more. With taking so many meds it’s hard to remember what to take when. Some require I take so many hours after taking another. Or not eating so much time before or after taking it. Or take with full glass of water, take with or without food. It gets confusing. I was able to make my own schedule as well as put those notes in about each one. It also shows a picture of the pill so I’m grabbing the right one out of the pill case since they are all together. Pill cases are great but not everything falls under the am, afternoon and pm schedule. I also enjoyed watching a video about the pills I take. Oh and I forgot, I was also able to forward to a friend of mine so he gets alerted after awhile if it recognizes I haven’t taken them. I can’t say enough about how blown away I’ve been with the app and all of the extra surprises. I have forwarded this app to everyone I know taking medication daily. THANK YOU to the creators for such a well designed and useful app.

Developer Response ,

Hi @melanie605 thanks for the incredible review, we appreciate you taking the time to provide feedback! We are pleased to hear that Medisafe is having a positive impact on your life. Thanks again! - The Medisafe Team

OK, but not great

While it helps me remember to take my prescriptions, the interface for the app seems confusing and even convoluted at times. Several times it’s felt like there were several separate groups working on developing different parts of the interface, but they didn’t talk to each other.

For example, the add-on information about heart health is great, but it seems stuck in the middle of something else. It also seems to pop-up whenever it wants to. It feels like the heart info team didn’t talk to the other teams. I have one Rx that I’m supposed to take 1 or 2 tablets/dose. I’m reasonably sure that there’s a way to enter that into the app, but I’ve given up. It’s common for drugs to be prescribed that way. It should be simple and obvious. It shouldn’t require several trips through the documentation. It doesn’t help that the documentation reads like it was developed by yet another team who weren’t talking to the other teams. Or that confusing features weren’t actually fixed and clarified—it seems like the documentation was intended to put a band-aid on the UI and to explain at length things that are basic to the app.

Please, please, please start over with a focus group who aren’t familiar with any part of the app. Give them simple tasks. If it takes too long for them to figure out how to complete the task, the users aren’t dummies. The app needs work.

Great in some ways

Firstly, this app is loaded with features. No complaints there. However, it's a bit bogged down for the average user. It's not as easy or intuitive to navigate as an app should be for people who need to take multiple medications multiple times a day. Taking into account that people taking medications might also have some degree of brain fog or mental impairment either due to the condition or as a side effect of medication, an app aimed at this demographic should have its core features easy to access without having to tap through multiple menus repeatedly. The process for adding a medication, for example, could be simplified. I see this app advertised as #1 recommended by pharmacists, but what about the people who are actually using the app? The interactions checker is phenomenal from a pharmacist's or doctor's point-of-view, but easily being able to add and record doses, as well as being able to view monthly calendars, would be a great asset to users. In the end, making an app that's easy to use is the best way to ensure patients actually take their meds. This app could easily be 5 stars with just a better interface, because it truly is a fantastic app. Just not as practical as I'd like. P.S. I'm unsure if there's a way to turn off the weekend "extra help" notification.