Medocity Digital Care 12+

MEDOCITY, INC.

Designed for iPad

    • 4.4 • 9 Ratings
    • Free

Screenshots

Description

The Medocity Digital Care app enables a path to better health by connecting Cigna customers with health coaches and care advocates.

With this app, Cigna customers can:

- Monitor health goals, biometrics and vital signs (using Apple Health too)
- Sync with a wearable device
- Message their coach or care advocate
- Access helpful additional resources

The app was developed with Cigna and is available on smartphone, tablet and PC for Cigna medical customers only.
The app uses Apple Health and Direct Bluetooth Connection to retrieve vital signs.

What’s New

Version 1.33

Bug fixes and Improvements

Ratings and Reviews

4.4 out of 5
9 Ratings

9 Ratings

JPoutside ,

No help

Discouraging. Reams of information, unclear expectations punctuated with bits of support you can get on the website.

I’m feeling unwell and overwhelmed by healthcare and insurance - more so after a few weeks in this program/app.

Developer Response ,

Hi JPoutside,
We understand how overwhelming healthcare information can be to customers, especially when you're not feeling well.
Our apologies if our application didn't meet your expectations regarding clarity. We strive to provide comprehensive information while ensuring it's easily understandable. We appreciate your feedback. We want to ensure that you have a positive experience with the Medocity application, and we're committed to assisting you through your healthcare journey. If you would like to contact us directly to discuss your concerns further, feel free to email us at “Support@Medocity.com.”

Thank you again for sharing your concerns.
Regards,
Medocity Support

cvunbgujn ,

App will not allow me to register

Having surgery. They called said download app and nurse will help you. They sent the link and I can not register person said that happens often try later. Still can not register.

dj_con ,

Can’t even register

Doesn’t recognize input to create password field, wildly unacceptable for a company this size. Feels like a half clever way to offer services without ever fulfilling the promise

Developer Response ,

Hello dj_con,
We are sorry you could not register on the Medocity Digital Care App. At Medocity we go to extreme lengths to ensure that our customers have a positive user experience. When you selected the provided registration link you should be presented with a pre-populated registration page allowing you to enter a unique password for future use to access the app. In your specific situation we would need a few more details to understand why your password input is not recognized. If you are still experiencing this issue, kindly email us at "Support@medocity.com" so we may further assist you.
Sincerely,
Medocity Customer Care Team

App Privacy

The developer, MEDOCITY, INC., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Health & Fitness
  • Contact Info
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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