Merkury Smart 4+

So far a very good app with plenty of functionality. Lacks some settings

Would be great to have the option to add or change the email for the account when The account is created with apple or with Google. It’s also necessary to be able to have the option to get sent a password reset email in order to create a password for when the account is created by default with apple or Google without a set password. The app lags in creating detections and notifications for the auto detect smart feature.

I don’t know why

I don’t know why I would buy another camera like this. I pay money for the camera and then I have to pay you to use. It sounds pretty stupid to me when I can get a better camera and not have to worry about all that miss seems like to me the world is so greedy that they will do everything they can to make money and scam people out of money. It seems senseless to buy something that I have to pay to use. I bought it now it’s useless paperweight, but I’m gonna bust all the pieces and throw in the garbage already destroyed one of them. I have one more left. I’m going to destroy that too. Apples getting bad. About wanting to charge you a little. Monthly fee to use apps that makes no sense. But that’s Apple. The world is more and more evil and greedy. I’m surprised they don’t charge us to breathe now I’m sure that will probably come soon

Developer Response ,

Thank you for your honest feedback. Please be advised that our Merkury Smart application is a free app to download. We'd like to learn more about your situation and what exactly happened. We want to make things right. Please contact us and we will get back to you promptly. We look forward to hearing from you. For more information and self-help articles you may visit our support website by clicking this link https://support.merkurysmart.com/hc/en-us. For immediate assistance, you can reach us through our chat support platform. We are open everyday from 10AM to 7PM EST.

Why change a good thing.

I have 2 of the older (4 months) cameras and the older app. It works great I have hardly had a problem out of them. I decide to try 2 of the newer style with the new app. (Only because I couldn’t find the others for sale anywhere)
The app is terrible to navigate, the camera wouldn’t stay online. Even though it said it was online. I had to restart it 4 or 5 times. Actually pushing a button on the camera by the way. This was maybe a week at the very most. Had motion set up to take video, but didn’t see one video at all. A single picture every hour on the hour was all that was captured. Will be getting rid of the new cameras and keeping my older ones. Hopefully will be able to find one or 2 more, given that Merkury doesn’t change the original Geeni app.