MetLife US App 4+

I have a bill due.. I can go to the website on Safari and pay the bill... however, the website encourages the use of the App.. but after downloading and getting logged in.. I see my bill due, select to pay it.. and when I go to choose an amount... the ONLY option I’m given is to pay my entire policy?

If you guys can’t get an App to function... it really makes me wonder if you can handle processing a claim... well the saying goes “you get what you pay for”.. cheaper insurance with an even cheaper app.. smh.. off to shop around.

listen, this app has potential to great. its got a nice appeal with the colors and all but if were honest it's a useless app. it serves me better to open Safari and go to the website. the app it tells me my auto policy isn't viewable on the phone? whats the point of even having a app if i cant see my policy or pay my policy. when i had State Farm, you could pay, get roadside, view ID cards have contact numbers, and view your policy. PLEASE make a dedicated insurance app and leave the dental for a benefits package app.

It serves me no purpose. I have supplemental insurance and my dental insurance through MetLife. I can’t really view claims nor submit claims. I wanted to simply submit my wellness health screening claim to get my incentive payment but I was not able. The only thing you have to do is fill out a form and upload your EOB or Dr bill. It seems simple enough but NO. I swore I was able to do it last year but I must be mistaken. In any case the only thing I can do is confirm I have insurance. I guess that counts for something....in this case 1 star.