Windows App 4+

Had no qualms with the “square logo” version. I used it often, using both Active Directory logins and local logins. Did mass software installs on multiple machines simultaneously all remotely from the app. This one I feel like runs even faster and smoother than the last one! Great job, devs. I also can see on here that the devs are responding to many of the (often unbelievably whiny and uppity) complaints on this review page, often proving the customer wrong or letting them know that their desired feature is forthcoming. Thank you for your dedication, dev team. I feel these guys deserve a 5-star review. The average rating for this app largely seems to be due to customers’ ineptitude or ignorance, so the rating really isn’t fair or telling of the quality of the app.

The software serves its purpose, but it is wrought with bugs and suspect UI design elements that for several major releases hav e not been addressed. In particular on a i9/AMD 2018 Mac, connected to a Display Link docking station, if the docking station was unplugged during a live RDP session, the software would cause the screen to go black, and it was irrecoverable until rebooted. On multiple Macbook versions, when a session is active and the connection is broken say when the laptop is put to sleep by closing the lid, when the computer is openned again it asks the question do you want to resume session. This is annoying because if accepted, the resolution from the prior session is restored which might not match the resolution of the current monitors the laptop is connectd to, and so the bet option is to say no, and then reconnect. A better solution would simply be to be disconnect without showing the dialog box and big black screen. Hitting the 'Delete' key at any time when transfering a large file with copy paste between local and remote connections with throw an unspecified error and cancel the transaction, even if the File Explorer progress bar is not active and the user is in any other application. Sometimes the remote desktop background image will not be visible, and the RDP session will just show a black background on the remote Windows/Windows server computer. This bug is not consistent, but frequent.

I have a specific usage case - I work in a multiplatform environment in which I work on the Mac and on the PC. I don't want to keep changing physical keyboards, so despite the fact that the two physical machines are next to eachother beneath my desk, I use remote desktop to view and operate the PC while working on the Mac. This works reasonable well except that the Remote Desktop Service on the PC requires that I can only be logged in either via the Remote Desktop app OR the PC itself. Since there are some operations that cannot be performed via RDP - attaching to a VPN being one of them - it would be nice if I could just leave the PC logged in and operate it via Remote Desktop at the same time. Now, I'm sure there really IS such a way, but the internet is not my friend in helping me find it. So properly-speaking, this probably a complaint about the service and not the client app, but the entire eco-system is failing me in small ways. Also, while I appreciate the option that allows the Apple key to be interchangable with ctrl for edit operations and find, it doesn't seem to work consistently, and as everyone who has ever switched back and forth between the Mac and Windows knows, confusion over which meta key to use in editing will eventually cause brain damage and is likely to send hardware on ballistic journeys through windows (not Windows).