Microsoft SwiftKey AI Keyboard Ratings and Reviews

Must have for anyone who has an electronic device!

I've been using SwiftKey for a few years now. I started with my cell phone and now I have it on all 7 devices we have in our home. It's a must have for anyone who can appreciate just how much it does and without even realizing. It keeps track of your choice of words and easily guesses and or auto corrects as you go. Can't begin to imagine how much time just that alone has saved me/my family over the years. It does it with such accuracy that when I had to use someone else's device I was amazed. I didn't realize how much this simple app did for me in my every day typing of texts, sending emails, even searching the web. It took all of 30 seconds into using my friends tablet for me to stumble over such basic words, but in a good way. I'd gotten so used to SwiftKey guessing my desired word after only the first or second letter.

I recommend SwiftKey to anyone who has an electronic device used for texts, emails, notes, calendars, and any and everything in between and can appreciate the time this app saves you.

I'm team SwiftKey 1000% and I never take the time to leave reviews for anything. I mean ever which clearly shows just how awesome this app is. You will not be disappointed!!!

Completely Ruined!

Been using this app since way before Microsoft bought it. And I didn't even mind the little label on the space key that says "Microsoft SwiftKey". But the new toolbar is horrific. First there is an ugly square button on the left (btw... it doesn't even match any of the keyboard themes) for Bing. Bing. Really? The one search engine that no one likes. And also there is no way to remove the button or even allow you to change it to a real search engine. The center of the toolbar now has a border which is ugly and they added an icon menu on the right that doesn't even do everything the original toolbar could do and now I have to press another button. Stop forcing Bing on people and don't fix what isn't broke. I'm praying this is just a nightmare and that everything will go back to normal by the next update or I'm shopping for a new keyboard. Addendum… You made the button a little more theme-friendly, but I still don't want it. And if you read EVERY other review since you added it, I am clearly not alone. Nobody wants Bing and NO ONE wants to be forced into it. Everyone has their preferred search engine. This is also why so many people are switching to Mac. No one wants to be forced into anything. This is wrong! Fix it!

Update:

Increasing to 3 stars as they at least have an option to remove that dumb button to that search engine that no one likes. But stop making changes now! Just fix the bugs and be done with it.

Developer Response ,

Hello there. Thank you for your feedback. Sorry to hear you’re experiencing issues with SwiftKey. Please update your SwiftKey app to the latest version (3.0.4), and you can now disable the Bing icon on the toolbar. Please open: Microsoft SwiftKey app on your device > Tap 'Settings' > Disable > Toggle off 'Always Show Bing Hub Icon'

Not as useful to me as word flow

1) Misses a lot of words; for instance i can't even simply type "you're" (i don't rely on auto correct and as you can see from this, Swype doesn't properly capitalize "i" like word flow did, it also doesn't space words properly but it does get apostrophes right. 2) Requires full keyboard access just to use the swiping feature. Blah. 3) There's a third thing but i forgot what it is since these keyboards mess up my train of thought with their problems. Word flow didn't do that. Yeah, i would use word flow still if it worked on my iPhone x but i had some issues so tried to check this out. Back to Swype i guess.

Edit: The “team” responded to my review after SIX YEARS. As we know, MS often changes the features and abilities of apps, adding and removing features as they go along like they’re throwing things at the wall to see what sticks. The point being a review from six years ago is hardly relevant, why are you wasting time now addressing only the smallest issue I brought up (#2) in the review? I’ll add a new negative note that I thought of it, the amount of space available for your app is reduced because this keyboard uses more space. Some apps don’t like that, putting things you need to see while typing i’m the covered area. It appears this is not configurable in the keyboard to turn off unused features if you’re only trying to get swiping, but Apple includes that now (except for the aforementioned ability to recognize and capitalize “I”).

Developer Response ,

Hello there, we apologize for the inconvenience caused to you. I understand that you are concerned about the full access permission. It does not collect or share any personal information from your device. SwiftKey uses encryption and anonymization to protect your data and does not store or access any details. Further rest assured, we'll certainly pass your valuable feedback to our development team for future improvements. Thank you for your support.

Julie silvey

I have used SwiftKey for many many years, even before it was strictly for Microcsoft! It did not have as much to offer like now. But it was a super keyboard with the changeable screens to personalize to your liking! Plus you have added some extras like the moving or active screens. I do wish though that we could customize the shapes outlines of the buttons and the colors of the buttons & make them a separate color than the screen! I do have other keyboards that you can do that and it makes it so much better seeing while typing! And it seems like you use to be able to change the color of the keyboard with your own imagination, which I have an extremely active & a beautiful one. It has been a gift from GOD as I see it and according to over 6 various Therapists & Psychiatrists that have treated me over 35 years due to severe Post Traumatic events, they have said that to me. A gift in exchange for all the Terror I have been through. Just one more thing would be, if we could also be able to change the fonts on the keys as I also do Word Art! I know it is possible to get as I have a few that allow me do that. Thanks again for making it available for Apple users!!!
>Jackee_Blooze🌳🌿🍃

Mission accomplished

OK so I'm only 10 minutes into using the app and I already have a fully customized "Rick and morty" theme for my keyboard and I've utilized a couple other tweaks the app allowed me to apply. Ex. Lighter to no outline around each key, customize color of pop up text. And that was what I set out for on this search for a keyboard app. I have grammar LG and typewise installed too because I'm looking for the one that would allow me to get that great keyboard. At first my review was based on the theme customization but now that I'm typing I have some notes on keyboard intelligence. Auto correct is applying it's corrective and learning methods very smoothly. I have to correct it'I s auto's one. Once or twice but then it catolalogs it permanently and adapts to your slang and abbreviations. Layout is nice too. Nothing too new but that's fine with me. The only thing that's annoying is the page(or the keyboard) not scrolling down as I continue to write. So I'm writing and the line bars start to descend and the keyboard blocks it so I have to manually scroll the page up. Other than that, solid app.

Not pleased

I have had this app just about a year now. Having the ability to swipe and not chicken peck on a cellphone to send text and email is huge, but some basic features on this app are inconsistent and worse than earlier versions or similar apps (hard to know switching from Droid to Apple). For instance, as others have mentioned, it completely forgets previous frequently used words not even suggesting them, instead inputs words I have never used or selected. Where do they come from? I have never heard or seen anyone use this crazy/foreign/ dated language.
It does not appear to be improving with usage, as I thought was implied. And to the above point, I use similar language frequently and I don't know why I often have to repeatedly correct it from crazy words I never use. Why isn't it improving?
Next, when I begin typing a word or compete a word and it offers a suggestion and I choose that word from the suggestion box it does not input it but leaves the few letters I typed and enters a space after the incomplete word, or just enters a space after the wrong word. I have to go back and select the word again or completely type the word myself. What's the use in suggestions then?
I am growing increasingly frustrated with this app and beginning to question if chicken pecking might be faster and more hassle-free.

The Best Keyboard for iPhone: 1 Star

I used the Swype Keyboard for years after it was out of support, until an update removed it from my phone. I don't expect another product to be exactly like Swype, but every keyboard on the app store is garbage, including this one. It is the best, though. A little customization would be nice, for example, I have to manually space after every comma and there is no apostrophe shortcut, but there is a shortcut for emojis. Hallelujah, who needs a comma shortcut when you can send a smiley face? As a 40 year old man, I find emojis to be very helpful in none of my communications. I actually rated this keyboard two stars but having this review gutted by autocorrect was enough to bump it down to one. Still the best keyboard available for iPhone by a mile.

Edit: I wish I could leave less than one star for this garbage keyboard. It is absolutely infuriating with its lack of intuition. It doesn't learn anything and I send nonsensical messages constantly, as all its predictions are based on the first letter you pressed. So if you want to type "keyboard," and you start too close to "j," you'll end up with "jester" if you're lucky, but most likely it will get lost and just retype the last word you input (instead of "my keyboard" you'll get "my my"). I've had to make over 60 corrections to this paragraph. Still the best iPhone keyboard.

Developer Response ,

Hello there. Thank you for your feedback. Sorry to hear you’re experiencing issues with SwiftKey. Could you kindly send a video file at https://support.swiftkey.com/hc/en-us/requests/new so that we can investigate further?

HUGE potential to be THE keyboard of choice for everyone

Integrated with Bing's relationship with ChatGPT, this keyboard has incredible potential! Unfortunately, right now, its swiping and dictation technologies are terribly and painfully inaccurate, even when swiping slowly with purposeful pauses on the keys you want it to use. You must have the ability to be patient in its learning curve and trust that the Microsoft team wants to get it right.

They have yet to harness the power of their AI with the swiping and dictating. Once they wake up to that power to have AI look at the context of each word in a sentence and/or paragraph and get the words, spelling, grammar, and punctuation correct... wow, there won't be a keyboard that can touch it. That's what I'm going for.

In the meantime, I'm pushing forward with the huge productivity losses I'm currently experiencing - it's painful. This message has taken 15 minutes to write due to all the frustrating errors it's making. Keyboard swiping has always been somewhat inaccurate because it places nonsensical words in place of what you really intended and autocorrect has a bad reputation for changing the words you WANTED after you have moved onto a few words after the fact. AI can fix that if Microsoft hasn't already realized that fact.

Developer Response ,

Hi there, thank you for your feedback. Sorry to hear that you’re experiencing issues with your predictions. Please try these troubleshooting steps here https://support.swiftkey.com/hc/en-us/articles/115001656365 to see if this solves the issue for you.

Minor issue that has me searching for another keyboard

**EDIT** PLEASE FIX THIS BUG!!! It's been long enough. It's only gotten worse and this keyboard is becoming unuseable. I don't like any other keyboard but I've started having to use other ones because this one has become so horrendously glitchy. I can't type 3 words or tap an emoji from my recently used before it glitches out and resets, not to mention the times it just doesn't show up at all except for a blank screenface. Removed stars until this gets fixed, if it does.

**ORIGINAL POST** I've been using SwiftKey for years and it's THE BEST!! I really can't find a better keyboard. However, for the last maybe week or so, it keeps glitching while I'm typing. Sometimes the keyboard takes too long to show up in the first place and then it keeps like "resetting" while typing every few seconds, so I have to wait while it "reloads" before I can continue typing, even when typing something as quick and short as "I'm almost there". I thought maybe it needed to be updated but there's no new update. So I'm hoping this is just an issue that will be fixed in a new update quickly. I just tried a few other keyboards and none of them are nearly as good, and the default iPhone keyboard is crazy awkward with how it's set up for emojis and punctuation.

Developer Response ,

Hello Jessika, thank you so much for your interest in SwiftKey Keyboard! Regarding the problem, please try clearing its cache by navigating to Device settings app on your iPhone > Scroll down and select Safari > Tap Clear History and Website Data > Microsoft SwiftKey> Storage > Clear Cache > Confirm the action when prompted. Also, please make sure that you are using the latest version of the keyboard app installed on your device. If does it will not work, please contact us at https://support-form.swiftkey.com/. We would love to hear from you.

I love this app buuuutttttt........

I love SwiftKey, and have had it for years now, buuuutttttt... Every now and then it seems like it forgets all words lol. For instance I will just type and show you the ridiculous predictions it makes... Seeley is they beat ladybirds applications I have asked to be ony phone fit this looks (years) Brevard it is bets than any other keyboards I have ever been able Fri use that actually does what I need it to do. Thus is turning out to be a bad example of the ridiculous words of will change my round into.... Sooooo, what I just typed (or tried to) is "SwiftKey is the best keyboard application I have allowed to be on my phone for this long (years) because it is better than any other keyboards I have ever been able to use that actually does what I need it to do. This is turning out to be a bad example of the ridiculous words it will change my words into"... You get the point. Just wonder why it seems to forget my words at random times. Makes typing longer and more difficult when I have to re-type every word over and over and OVER AGAIN. But other than those random points where it re-learns my style or regular English (lol), I do love this app.