Midco My Account 4+

Account & Billing Support

Midcontinent Communications Inc.

    • 1.4 • 39 Ratings
    • Free

Screenshots

Description

Streamlined navigation. Intuitive design. Easier to use. Pay bills. Live chat support. Outage updates. Manage appointments. Add appointments to device calendar.

Control your Midco account right from your phone. With the Midco My Account app, you can:
– View your statement and pay your bill.
– Manage your account details, users and profile.
– Get important account notifications.
– Explore your current service plans and equipment.
– Troubleshoot or reboot your equipment.
– Reset your password and security PIN.
– Manage your auto pay and paperless billing settings.
– See current service outage updates.
– Add upcoming appointments to your calendar.
– Access troubleshooting tips.
– And more!

Just download the app and log in with your My Account information to get started.


– Streamlined navigation. Intuitive design.
Maneuvering your way around the app is simpler than ever. From the main dashboard, you can access the navigation bar to easily manage all your Midco account information.


– Quick customer support.
Connect with our support team directly from My Account. Click the speech bubble icon in the upper left corner of your screen to live chat with a customer service representative. Or if you prefer, you can text or call.


– Appointment scheduling.
When you have an upcoming Midco service or install appointment, you can now save it to your device calendar. Customers can modify appointments in the app and cancel service call appointments.


– More accurate outage updates.
If we detect a Midco service outage in your area, it will appear on your main dashboard.


– Easy customer referrals.
Access your unique Connect-A-Friend referral code – which can be used to gain credits towards your Midco bill – and track your redemption credits.


Have questions or need support? Reach out at Midco.com/Contact.

What’s New

Version 5.0.34

Minor feature enhancements and bug fixes.

Ratings and Reviews

1.4 out of 5
39 Ratings

39 Ratings

Tevisclev ,

Horrible.

What app for any service you pay for doesn't have an option for faceID/fingerprint?? User interface is terrible for a big company like this... You want to save money by having customers pay online rather than check by mail but this makes customers not want to go through the hassle of the app when all it does is takes you to an online browser anyhow.

Gdurbs ,

Bad

One of the worst apps I have ever used, it is not even setup for a mobile device, it is just a a shell that brings you to a web page. You would think an internet provider would have someone that could design a proper app, or at least contract with someone that could, jeez.

mofo05 ,

Bad update

Wow this new version is absolutely horrible!! Why would you launch something like this. Doesn’t even fit my screen so have to pinch and pull. And fonts are all jacked up.
Stop raising prices to launch stuff like this.

App Privacy

The developer, Midcontinent Communications Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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