Screenshots

Description

Bank anytime, anywhere with the Middlesex Savings Bank Mobile Banking App. The mobile app is available to all Middlesex Savings Bank Online Banking customers. To enroll in Online Banking, visit middlesexbank.com.

Accounts
Check your recent account activity, balances and search recent transactions.

Transfers
Easily transfer money between your Middlesex accounts.

Bill Pay
Pay bills, and create and edit scheduled payments for payees you’ve set up in Online Banking and review bill pay history.

Person to Person Payments
Send money quickly and securely with the email or mobile phone number of your friends, family, babysitter, coworker, or anyone else.

Mobile Deposit
Deposit checks with the camera feature on your mobile device.

Locations
Easily find the closest branch or free ATM with built-in location services or search by address and zip code.

Security
You are protected by both Multi-factor Authentication and Session Encryption Protection.

Support
For assistance with Mobile Banking or any of our products or service call our Customer Information Center at 877-463-6287, Monday to Friday 7:00am to 9:00pm and Saturday 8:30am to 3:00pm.

Member FDIC Member DIF Equal Housing Lender

What’s New

Version 6.0.5700

Performance enhancements

Ratings and Reviews

2.6 out of 5
61 Ratings

61 Ratings

ribeirokarina ,

Update

I love Middlesex Bank and I liked the layout and the up-to-date feature that lets you log in with your finger print ID, however I expected the new app to at least show detailed pending charges, like other banking apps. Both the desktop version and the original app show limited pending charges; Even though you can click ‘holds’ to see what comes next, it’s not complete —it doesn’t show what the charge is for/where it’s from. Also, if you make a payment or buy something online it doesn’t even appear on the ‘holds’. It's not only frustrating when you can’t remember where the pending charge is from but also sometimes you can forget about a payment or charge you made, and it doesn’t show. It would be so much more helpful and reassuring to have all the pending charges showing and with detail. And not only would it explain the difference between balances but it would be a good security feature to have in case there is fraudulent activity.

Developer Response ,

Thank you for your review. We value feedback that allows us to build a better customer experience. We are pleased to let you know that “pending charges” are, in fact, available in the new mobile app. To locate the pending charges, please select the account you are interested in and then tap the grey bar next to the account name. This will bring you to the account details screen where you will see the term "Holds" , after "Interest Rate" in the shaded grey box. Touch the word "Holds" and you will now be able to see all of your pending transactions. Please let us know if this addresses your concerns. Once again, thank you for bringing your concerns to our attention. For further assistance with this or any other online banking and mobile issue, please don’t hesitate to contact our Information Center at 877-463-6287.

Venom 17 ,

Horrible changes

I don’t think I have ever written an app review but I really feel the need to express my discontent with some changes to this app.
The bill pay interface is horrible! Before the changes it was quite user friendly. I could go to bill pay easily see what payments were pending and see my reminders for bills coming due. Now I can’t even figure out where to find that information! Why changes are made to make something so much less user friendly than it was is beyond me!

It's all about Amanda ,

eDeposit issues

The newest upgrade makes the camera not compatible. When attempting to take a picture of the check, the view of the image is inconsistent and turned around. Sometimes it corrects itself, sometimes I’m just snapping a few photos until I get it right. The older version was better. Middlesex bank does not offer Zelle. That’s not an “app issue”, the bank itself is just behind the times.

App Privacy

The developer, Middlesex Savings Bank, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Contacts
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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