Mint Printer 4+

App not working

So far not impressed. I charged the printer, put in the paper, installed the app. But the app won’t let me create an account because My birthdate is apparently not valid. So I bypassed that and then it took at least 10 minutes for the app to find the printer even though my phone said it was connected. Then I tried to print a picture and it said I need a firmware update so I plugged in my phone and the printer as it suggested but the update button doesn’t do anything so I can’t actually use the app or the printer.

Developer Response ,

Hello! I am sorry to hear about this. I'll be sure to inform our developers about birthrate input and connection optimization. In terms of update, please make sure your device is charged in order to continue process. If you need further assistance, please feel free to contact us at RND@CAGlobal.com. Kind Regards, Rose

I am the owner of the product. I will boycott due to your contract mandate

App does not work and possible that is intentional. Contract issues.

I am a private individual, living natural person. I have purchased a Mint printer with my own money. I am not a corporation nor am I engaged in commerce nor does anyone have any claim on me or my use of any of my own property, including this mint printer. Not only does your app not work, you are trying to claim ownership, management, maintenance, control, over me by contract to domineer legal ownership. I own my photos, not you. You attempt to clean ownership of the photos and the machine and my right to use the machine. That’s illegal, Polaroid. I bought the machine with my own money, I am the true owner. You cannot dictate to me whether or not, I may use my own property. I have the bill of sale and receipt. Either your app no longer works or you are denying me the usage of my own property because I will not cede back to you the ownership and intellectual ownership and property rights of my photos. Also as an American I do not consent to the banning of my use of a polaroid by any dictatorial regime worldwide. And yet you are colluding with worldwide dictatorial regimes, such as in Malaysia, Indonesia, and the Philippines, to work with them to help prevent the owner and customer like myself from using the product even though those countries are your profits by making Polaroid products useless in those countries.

5 years later and still garbage

Found my Polaroid Mint Pocket Printer in a drawer and thought I’d see if there had been any improvement in the intervening 5 years since I purchased it in 2019. looks like they updated the app, changed the logo, but didn’t manage to fix any of the problems with the app not actually doing what it’s supposed to do. printers useless without a functioning app and at its best the app can go through the introductory demonstration and print one photo that you take with your phone camera when you install the app and then that’s it.
The app locks up or get stuck at the loading screen, and refuses to do anything useful. tech-support is unhelpful at worst or nonexistent at best (because at least you weren’t wasting any more of your time.)
I think it’s time to finally throw this whole thing in the trash and not waste anymore of my sanity on it.

Developer Response ,

Hello,
We apologize for any inconvenience caused. To address this issue, please follow these steps:
Go to Settings -> Privacy -> Camera, and ensure it is turned on.
Navigate to Settings -> Privacy -> Photos, and verify that the app has Read & Write permissions.
Check Settings -> Screen Time -> Content & Privacy Restrictions -> Photos, and ensure it is set to “Allow changes”.
Uninstall and reinstall the app from the app store.
If this resolves the issue, we kindly request you to update your rating. If the problem persists, kindly reach out to our team at support@zinkproducts.com for further assistance. Thank you!