MMGuardian Parent App 4+

Mostly works but with quirks

I got this mainly to monitor my kids messages due to some online bullying she experienced recently. The problem is the iphone security has to be disabled to get the phone to update and sync, due to apple security. So tou have to disable the face unlock and pin security to get it to work. Unfortunately, there’s no other way around it. Even confirmed this from their customer service. I’ve looked at other competitors and this is by far the best priced and has the best features. I wish they would update the apps overall look. Seems a bit outdated looking.

Top Recommended! Monitor anyone’s activities

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Maddening

This is absolutely maddening. The browser works but that is about it. Every night I have to try to get my daughter’s phone to connect and stay connected long enough ON A HOME COMPUTER not my phone to generate a log file that then goes to my phone. Her messages are usually about 50% there with the other half showing like they never existed. This would all be completely useless if I didn’t have physical access to my daughter’s phone every night for a couple hours. The log takes forever to generate IF it works at all. I give two stars simply for the browser control and the location being accurate. But the lack of stability with messaging is just ridiculous and I’ve wasted so much time for weeks trying to get the syncs to work correctly who knows what has been missed completely. Btw there is no “deleted messaging” capability that has every worked in any way shape or form with this software system. I worked for Google for years so I’m certainly capable of using a system that is supposed to work the way this one is meant to. It is just garage for messages.

Developer Response ,

Hello, your child's iPhone should sync to your computer and report messages automatically without you needing access to it. As a tech employee, I'm sure you can appreciate that even if highly-rated technology works very well for most users, there will always be a few with bad luck due to the many different factors involved. Please do email support@mmguardian.com so that our support team can help you get everything functioning properly. If we cannot, we'll be happy to refund you. Thank you!