Mobile Link for Generators 4+

Peace of mind, where you are‪.‬

Generac Power Systems, Inc.

Designed for iPad

    • 4.8 • 43.7K Ratings
    • Free

Screenshots

Description

Mobile Link, the affordable remote monitoring system, gives customers peace of mind by letting them check the status of their automatic home standby generator anywhere, and at any time. The app is now easier than ever to use, providing generator data, optimized for your device.

When configured with your generator, you can:

•        View current status and upcoming maintenance needs.
•        Remotely set the generator’s exercise schedule.
•        Review the generator’s run and maintenance history.
•        Receive push notifications that indicate changes in status.

Mobile Link service and the Mobile Link app work with select automatic home standby generators from Generac, Centurion, Honeywell, Eaton, and Siemens.

What’s New

Version 2.32.0

Working on various bug fixes and new functionality behind the scenes to improve and enhance your experience!

Ratings and Reviews

4.8 out of 5
43.7K Ratings

43.7K Ratings

KAP-10 Mike ,

Knowledgeable and Trusted

Mr. Brus is the most accommodating individual with whom I’ve ever worked. In the face of dealing with the repercussions of the COVID-19 pandemic which lengthened product lead times, he kept us informed of both potential and real delays in receiving and installing our 20KW generator. All of the trades required to install our unit were scheduled and coordinated by Mr. Brus. Other than ordering and paying for the unit, my only responsibility was to contact the gas company to arrange for a higher capacity gas meter, also scheduled by Mr. Brus. The quality of the installation is highly professional and conforms to state and city building and safety codes. After the installation was completed, Mr. Brus demonstrated the operation of the system and informed us of the maintenance timing and responsibilities and what to expect operationally when and if a power failure occurs. One of the most important aspects important to me was Mr. Brus’ keeping us informed of the entire process in which he exceeded our expectations every time. We can now rest assured that our home will have power available especially in severely hot or cold weather. Thank Mr. Brus!

Crod1070 ,

Assured Reliability

We have experienced Mobile Link for almost a year now. ML alone is not cool or exciting, but what it does, is. Our investment in our Generac whole home backup power system is considerable, but to ensure reliable backup service it must be properly monitored and maintained. ML is a cost effective system that continuously integrates all the boring activities required, while delivering timely alerts when human interaction is required and keeps

For example, ML interconnects via a WiFi subsystem component of my 24kW Generac system that automatically interconnects to our wireless LAN. Recently we changed our ISP to Starlink. We forgot about this of course, but ML did not. ML not only alerted me to the problem, but downloaded specific instructions and an online App to my iPhone to restore connectivity within a few minutes. ML also integrates KDE Electric (Generac Contrator) to monitor and maintain my backup power system thus assuring reliability.

Edisto Native ,

Latest upgrade has ruined it!

The app has worked OK for the last 15 months since the generator was installed, but is at least 5 years behind in functionality compared to similar apps. The last upgrade caused the generator to lose connection with our WiFi. In addition it causes a pop up announcement for an upgrade at least 2 levels before to keep popping up every time the app is opened. It does no good to check don’t show again, it’s a zombie!

I had to go through all the crap to reset everything at the generator and wait for the generator to reset the WiFi, and then go through all the steps to reconnect to our WiFi. There was never an interruption in the WiFi signal and the strength is still strong. The connection was lost at exactly the same time the upgrade was downloaded to my phone 2 days ago. I didn’t realize it was off line until I didn’t get the messages that the scheduled exercises were happening yesterday. It is ridiculous that the top manufacturer of backup generators can’t find people to support the app that they charge a substantial fee to use!

App Privacy

The developer, Generac Power Systems, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • User Content
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Contacts
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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