Mobile Office for Genesys 4+
Genesys Cloud CX
idealsystems
Designed for iPad
-
- Free
Screenshots
Description
Mobile Office for Genesys Cloud allows you to handle all types of Genesys interactions directly on your phone in a secure manner. Available via Genesys AppFoundry
What’s New
Version 12.1.3
New features:
• Ability to disable 30 seconds RONA delay (admin console)
• Ability to see group numbers in external contacts
• Indication of MS teams users in contacts: agents
• Ability to dial out to a queue via “recents” screen
Improvements and bugfixes:
• Fix for “setting up audio” issue
• Missed call notifications when app is closed
• Chat/whatsapp keypad
• Infinite call ringing when app is killed
• Sizing of text for call control buttons (local languages)
App Privacy
The developer, idealsystems, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- User Content
- Identifiers
- Usage Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Contacts
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- ideal systems
- Size
- 40.8 MB
- Category
- Business
- Compatibility
-
- iPhone
- Requires iOS 12.4 or later.
- iPad
- Requires iPadOS 12.4 or later.
- iPod touch
- Requires iOS 12.4 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © Ideal Systems NV
- Price
- Free