Mobile Office for Genesys 4+

Genesys Cloud CX

idealsystems

Designed for iPad

    • Free

Screenshots

Description

Mobile Office for Genesys Cloud allows you to handle all types of Genesys interactions directly on your phone in a secure manner. Available via Genesys AppFoundry

What’s New

Version 12.1.5

Improvements and bugfixes:

• Fix for external login via Edge browser (SSO)

• Progressive outbound campaign improvements

• Click to dial: additional parameter to enable/disable E164 formatting

• Ability to close toasts

• Ability to launch a call from phone contacts (outside of app)

• “Auto off queue” (if enabled) now also applies when dialing

App Privacy

The developer, idealsystems, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • User Content
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Contacts

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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