My A1 is actually Your A1. My A1 is a central place for quick and easy management of all your A1 services. In the new interface, it's even easier to know where you stand with spending, bills and active services. Discover everything A1 has to offer through new categories, send and activate free Internet, transfer units or manage your A1 TV. Because you choose what you want! My A1 application is available to all users, regardless of which service you use (A1 on vouchers, subscription, landline, Homebox, etc.).
Features that we know you will find useful:
- Prepay the tariffs for 3 or 6 months, directly with your account or bank card. For prepaid users only.
- Send, take and activate 24 hours of free internet.
- Discover security-related services and activate A1 Home Assistance, SafeNet, Screen Insurance or A1 Internet Protection and always be at peace.
- Change your tariff once a month with just a few clicks and without additional charges.
- Track your current consumption and remaining units.
- Easy access and review of monthly bills for the last 6 months with payment options of credit or debit card at no charge.
- Buy a voucher through a subscriber account or webshop and renew your prepaid account or any other prepaid account.
- Switch less for more! In the Moj A1 app, change minutes or text messages to megabytes - and vice versa.
- Within the My A1 application, you can buy digital gaming vouchers and pay for them through your A1 account, without using credit cards.
- Activate A1 TV and easily change basic or activate additional packages. Find content just for you and manage the number of screens you want to watch TV on.
- Do you have problems related to fixed services? Within the Moj A1 app, with the help of a Digital Technician, you can solve the problem yourself without calling Customer Service, and for questions related to tariff activation, consumption or other services, ask our chatbot Nikša.
- Surprise! Whenever we have the opportunity, we like to surprise you with our special discounts and benefits.
How to start?
1. Download and install the Moj A1 application
2. Switch to mobile internet if you are on Wi-Fi
3. Log in automatically with your number
4. If you are not a mobile user, enter your username and password
5. Browse our introductory screens and find out what you can do inside the My A1 application
When you are connected to the A1 network, using the My A1 application does not consume data traffic. And finally – the available functionalities depend on the A1 service you use.
- Travel Insurance for A1 users
Ratings and Reviews
Experience this time
Using your service for many years I can not
believed what is happening this time Could
not start despite payment taken When i got
service the wifi slowed down to point so was not usable Than improves up and goes away unpredictable Visit to your office did not help
No explanation about problem No resolution
of this problem Asked not to extend another
week without my consent It was renewed
Than I have available calls and wifi time Now
application does not give information about my status but several Euros have charged without explanation I definitely will not
recommend this product
Great if you’re fluent in Hrvatski?
But I’m not.
This App, written up here in perfect English HERE in Apples App Store, yet fails to mention that nothing is available in any other language besides Croatian.
My friend, in fact two friends and a Customer Service in Zagreb attempted to find any way of altering interface language (I know Spanish and some German) but never found anything in the usual top or bottom corners of any website, nor this App.
Aside from that, A1 works excellently.
EDGE Service Near The Capital City
In times of 5G networks, A1 HR provides EDGE Internet. It's okay if you've never heard of it. It's a bit faster technology than GPRS and was introduced around 1995.
Slower than V.90 dialup modems (1991).
What to say? Apparently, the second-best network in Croatia.
Yeah, unless you are in the capital city of Zagreb under the tower, please don't count on the Internet on this provider because they don't have it.
App trash, provider trash. Bring your own Sattelite Internet with you if you need Internet in the so-called touristic country of Croatia. They are still in the 19th century.
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- User Content
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- A1 Hrvatska d.o.o.
- 126.8 MB
- Requires iOS 15.0 or later.
- Requires iPadOS 15.0 or later.
- iPod touch
- Requires iOS 15.0 or later.
- Age Rating
- © 2020 A1 Hrvatska d.o.o. Sva prava pridržana.