My Ameria 4+

Here is my review after trying to use the app and failing.
There is no connection of the accounts between the two apps. You need to register to access the app and the flow has problems like sending a notification to «վստահելի սարքավորում» that I have no idea about.
After logging in, on the homepage, I don’t see the list of possible actions I can take but instead my account balance and recent transactions. In the previous version the possible actions available to me were clear from the very first screen.
There is no customization of the homepage, which means I can’t only leave the items I care about. The old app had that.
Navigating between the pages actually feels noticeably slower than in the old app.
Ironically, navigation is probably the biggest weakness of the new app and it was quite fine in the old one, at least for me.
After playing around with it, I found the app not meeting my needs and making it harder for me to use the banking services. As a result, I uninstalled it.

Some things that would’ve made it better for me as a user:

Same user login. I should not need to have two accounts for two mobile apps of the same bank user.
Better onboarding - there was none
Configuration options to customize the app to prioritize actions I personally perform the most, not the ones that appear the most used in analytics tools.

Dear Vazgen Babayan, thank you for your feedback! This is the pilot version of MyAmeria application, we appreciate your comments and will take them into consideration during the next updates.

Some crucial functionalities are missing like repeat history transaction, so on old mobile app we had ability to repeat the transaction which we were looking in transaction history page.
Also when sharing transaction the generated PDF has just message property keys but no values ( at least for english)

Dear client, thank you for your feedback! We will take your suggestions into consideration during the next updates and appreciate your comments in future as well!

In case of any issues please, contact the Bank. Tel: 010561111

Here are some issues you might want to address 1. Can’t login with 2 devices at the same time Using 2 phones, 1st one is logged in, when I login with 2nd one, the 1st one gets logged out and the credentials get erased (FaceId or Fingerprint included). And the user should login again and verify with email 2. When ordering a card delivery: user 1st selects the address (location) where to get the card from, then select express (շտապ)/standard. If the selected address is not the main branch, and the user selects express delivery: the address changes to main branch automatically, and user does not get any notification about the change

Dear Armen, we appreciate your feedback and apologize for your negative experience in MyAmeria.
We will take your suggestions into consideration during the next updates and appreciate your comments in future as well!

We hope you will enjoy the updates and will revise your review.

In case of any issues please, contact the Bank. Tel: 015561111