iPhone Screenshots


The Active IQ app is available to NetApp Customers, Partners, and Employees helping identify capacity upgrade and support renewal opportunities for SolidFire, ONTAP and E-Series systems. Additionally, it also allows users to improve efficiency, performance, and health of systems using recommendations available from the app. Also, users can search and view for systems and cases using the app.

Active IQ App provides analytics and insights from NetApp AutoSupport, a capability available on every NetApp system. Functionalities of the app include:
• Capacity Planning Recommendations
• Viewing Support Renewal
• Upgrade Recommendations
• Viewing system risks and mitigation procedures
• Storage Efficiency Ratios
• Performance Metrics
• Viewing and update of cases
• Search of systems, clusters, sites, and cases
• Link to Guided Problem Solving
• Ability to save favorites
• Lookup Recent Searches
• Ability to view Raw AutoSupports
• Link to Live Chat on support site

The application is available to Customers, Partners and NetApp Employees.
The application requires login account in NetApp Support Site (https://mysupport.netapp.com).

What’s New

Version 6.7.2

Introducing new Performance and Capacity Risks

To help you address increased workload and capacity needs during these trying times, we have introduced a set of new wellness checks. To see whether any of your systems are impacted, please click the Performance and Capacity cards on your dashboard.

Low Impact Risks Removed

To improve focus on wellness, we have removed low impact risks for Customers/Partners. We urge you to review and mitigate high and medium impact risks at the earliest to ensure highest levels of availability and optimization for your NetApp installed base.

Ratings and Reviews

4.0 out of 5
5 Ratings

5 Ratings

Bunkai ,

Needs UI Improvements

This would be a great tool if it was able to auto rotate and fit natively on a larger iPad screen rather than being just a port from the iPhone display size.

It would also benefit from mimicing the web-version layout with summary graphs on the dashboard.

dr_anitaj ,

Awesome App

This is an awesome application providing all required information on your finger tips.

manish2611 ,

Useful app

Useful app

App Privacy

The developer, NetApp, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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