My Bath & Body Works | My B&BW 4+

Body Care and Home Fragrances

Bath & Body Works Brand Management, Inc.

Designed for iPhone

    • Free


Earn FREE product, shop in a snap and more—just consider the app your personal shopper (that dishes about all the best deals first).

Download, join and these perks are all yours:
• Earn points toward your choice of FREE full-size products (up to $16.95)*
• Shop straight from the app
• See offers in your Wallet
• Check your points anytime, anywhere
• Be the FIRST to know about big deals, new launches and more

Oh, and we’ll set you up with $10 off $30 just for joining! (Give us up to 72 hours to add this welcome offer to your Wallet.)*
*Full terms and conditions in the app.

What’s New

Version 6.5.0

Talk about an upgrade!

We made some improvements for a smoother experience (and said bye to some bugs, too).

Keep the feedback coming—we appreciate it, as always.

Ratings and Reviews

4.9 out of 5
1.9M Ratings

1.9M Ratings

DN198018 ,

Could be A LOT Better

This app works sometimes and then other times it just acts so weird and doesn’t do right. I definitely go to the website to purchase because I can’t always depend on the app working. Also, I have a bone to pick with bath and body works. I had my birthday coupon in my app and of course it’s for the free body care gift…okay that’s cool. Where I have a problem is that I have to make a purchase just to receive a free gift. My mom..who is not a regular shopper at bath and body works in any way shape or form ordered once this year and she received coupons in the mail, but not only that a coupon for free body care gift with no purchase necessary in the same amount $8.50 value. I’m not understanding what’s going on here?? I’m a regular customer and here I have to make purchases and by the way never receive coupons Lol. Yes I know this rant sounds petty and I need to get over it, but come on at least treat your paying customers that buy year round with better incentives and gifts. I’ll definitely be cutting back from purchasing with your store. Who knows…maybe finally I’ll start getting coupons too and a birthday gift where I don’t have to purchase anything 😂

love my jeans ,

Cancelled Order

I ordered online from Bath and body Works for the hand soap that went on sale for $2.50 and within 20 minutes. I received an email stating my order has been canceled. I was planning on picking this order up from Bath and body and don’t know why it got canceled. The email stated that I had not picked up my items in a timely manner. I therefore called the store and told them about the cancellation and told them that according to the website, give them four hours to get the items. The manager said she had no idea what happened or how it happened. She also called corporate office to see what happened and to Annaville maybe a glitch in the system. She apologized and told me to re-order however, by the time I ordered quite a few of my items were no longer available to be picked up in the store. They had to be shipped. I decided not to get those particular items I’m disappointed and not sure even now why my order was canceled or what happened however, Bath and Bodyworks missed out on money. I suggest they find out what happened in this particular case because it could be happening to other customers and they might not have the patience to deal with this as I did by calling the store. I want to take the manager at the Short Pump bath and body mall for taking time out to handle this situation.

ghoesrd ,

Ordering off line

I waited my turn in line too order candles.. when it was my turn it took over 3 1/2 hours to order.. after my order wouldn’t give me a confirmation number.. I called customer service.. while waiting on hold my confirmation number came thru.. so I asked customer service if my order was right.. customer service tells me that the order number is empty.. I say are you sure I don’t want too orders.. she tells me she is looking at it and it’s empty and besides it will cancel out when it sees too orders.. so not true.. because I got charged for too orders.. and too too it off they wouldn’t and didn’t cancel it.. customer service got my order wrong too.. and when I went too Belden to take my order back the manager Marcie was rude and could careless that I had this issue and only gave me a portion of my money credited back.. too top it off she dropped a customers soap on my toe.. no apology.. she asked me to leave and call customer service.. after I have already been on the phone with customer service 2 different times and they ensured me I would have no problem and I would get total amount refunded.. I will never order candles off line again.. this also happened too both my daughters and my 2 friends waiting for hours for there orders too go thru! This is ridiculous the whole reason you order off line is too not have too deal with this! Marcie’s customer service skills were absolutely awful!

App Privacy

The developer, Bath & Body Works Brand Management, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Purchases
  • Contact Info
  • Identifiers
  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Contact Info
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • User Content
  • Search History
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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