My Flex Account Mobile 4+

This app seems to work relatively efficiently, but there are a few things I would like to see to make it more user friendly. When I see claims that have been submitted, they are hard to identify, as the only information provided is the date & amount. It would be helpful to include the provider name, too. Also, I have been able to add receipts (photos) easily when requested, but it would be nice to have a simple way to add a receipt before that request is made, when I have it in hand but haven’t yet filed it. I can’t find an « add receipt » button on a claim that is listed as «pending review. »

I’m bummed because I spoke with someone in support who reassured me that my use case was supported before I even tried this out.

I use Adobe Scan to scan PDFs of my receipts instead of snapping photos with my camera. This is extremely beneficial when I have multiple pages; I’d like to submit all pages as a single file, which saves me time.

Unfortunately the mobile app only works with the device’s camera roll. I would like the app to support standard iOS app sharing so that I can use PDFs in addition to images. I’d like to share from Adobe Scan to the app and be prompted to either create a new claim or attach the PDF as a receipt to an existing claim.

This is my main use case for mobile.

This was a very good, easy to use app, but all of a sudden it changed. There is no longer a “Submit a Claim” tab, now it’s Add an Expense”, but I cannot find a way to add the expense. The button leading to it doesn’t work, and it’s very frustrating when something that works gets changed to something that doesn’t, for no other reason than making a change for changes sake. If it ain’t broke, don’t fix it. We’ll, they broke it, and hopefully it’ll go back to the way it was, simple and convenient.