My Flex Account Mobile 4+
Flexible Benefit Service Corporation
Designed for iPad
-
- Free
Screenshots
Description
My Flex Account Mobile is developed by Flexible Benefit Service LLC (Flex). The app provides 24/7 access for participants to manage their FSA, HRA, HSA, Transit and Parking Accounts.
My Flex Account Mobile provides the following functionality:
• Account balances and details
• Recent transactions and details
• View all email alerts
• Contact administrator from mobile application via email or mobile phone
• Same username/password as Flex web portal (no need to register your mobile device; just download, login, and go!)
• Stronger authentication support (Picture/Passphrase, device identification and challenge questions)
• View Demographic Details
• View Dependents
• View Card Details
• View Card PIN
• Register new users directly from mobile device
What’s New
Version 24.03.00
• Ability to mark a transaction as Ineligible.
• Ability to dismiss opportunities.
• Registration sessions now seamlessly persist through network disruptions, ensuring uninterrupted registration process.
• Various usability Improvements and bug fixes.
Ratings and Reviews
A few improvements would be nice
This app seems to work relatively efficiently, but there are a few things I would like to see to make it more user friendly. When I see claims that have been submitted, they are hard to identify, as the only information provided is the date & amount. It would be helpful to include the provider name, too. Also, I have been able to add receipts (photos) easily when requested, but it would be nice to have a simple way to add a receipt before that request is made, when I have it in hand but haven’t yet filed it. I can’t find an « add receipt » button on a claim that is listed as «pending review. »
Didn’t support my primary use case
I’m bummed because I spoke with someone in support who reassured me that my use case was supported before I even tried this out.
I use Adobe Scan to scan PDFs of my receipts instead of snapping photos with my camera. This is extremely beneficial when I have multiple pages; I’d like to submit all pages as a single file, which saves me time.
Unfortunately the mobile app only works with the device’s camera roll. I would like the app to support standard iOS app sharing so that I can use PDFs in addition to images. I’d like to share from Adobe Scan to the app and be prompted to either create a new claim or attach the PDF as a receipt to an existing claim.
This is my main use case for mobile.
What happened to Submit a Claim?
This was a very good, easy to use app, but all of a sudden it changed. There is no longer a “Submit a Claim” tab, now it’s Add an Expense”, but I cannot find a way to add the expense. The button leading to it doesn’t work, and it’s very frustrating when something that works gets changed to something that doesn’t, for no other reason than making a change for changes sake. If it ain’t broke, don’t fix it. We’ll, they broke it, and hopefully it’ll go back to the way it was, simple and convenient.
App Privacy
The developer, Flexible Benefit Service Corporation, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Location
- Contact Info
- User Content
- Search History
- Identifiers
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Flexible Benefit Service Corporation
- Size
- 20.4 MB
- Category
- Medical
- Compatibility
-
- iPhone
- Requires iOS 15.0 or later.
- iPad
- Requires iPadOS 15.0 or later.
- iPod touch
- Requires iOS 15.0 or later.
- Mac
- Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English, French, Spanish
- Age Rating
- 4+
- Copyright
- © Flexible Benefit Service LLC
- Price
- Free
Supports
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