Mitsubishi Connect is an innovative platform of services that provide vehicle owners with a safe, secure, and convenient driving experience. The My Mitsubishi Connect Mobile Application allows users to register and access the Mitsubishi Connect services. This includes the ability to request remote commands to your vehicle such as remote start, door lock/unlock, horn, lights, schedule dealer services, car finder, and parental controls. The mobile app also allows users to manage their account settings and notifications, as well as to contact Customer Care for inquiries on the Mitsubishi Connect Safeguard and Remote Service Packages.
• 2018-2023 ECLIPSE CROSS (with SE; SE Sunroof; SE Special Edition; SE Special Edition Sunroof; SEL; SEL Special Edition; SEL Touring; SEL Special Edition Touring)
• 2022 OUTLANDER (with ES Convenience; SE; Black Edition; SE Tech; SEL; SEL Special Edition; SEL Touring)
* Note: Active subscription and Mitsubishi Telematics Control Unit equipped vehicle is required to use Mitsubishi Connect features in the app.
Bug fixes and enhancement.
Ratings and Reviews
Terrible (zero stars)
I been using the app with the free subscription for a while year. It was perfect no issues, I loved it! The subscription expired so I decided the money was worth it to keep this feature. So 2 days ago I paid to renew my subscription for the past two days this app hasn’t worked one time. I tried every feature on the app, car finder, remote start, unlock/lock, and lights everything has failed. I have about 40 notifications of it failing from different location, wifi on, wifi turned off, inside the car literally doesn’t matter it doesn’t work! At this rate I’m going to be looking into a refund, why pay for a service that doesn’t! I haven’t used this app one time since I purchased it, with over 40 attempts!
Doesn’t work rip-off no faith in Mitsubishi
So I wanted a new car. I had had a good experience with two Mitsubishis in the past. I decided that I would get the most expensive one with all the bells and whistles. I live in Buffalo so automatic car starter is important. They told me it doesn’t have one built in but i can do it through this “great” app that it comes with. The first two years are free but then it costs 99$. I thought okay.
Well it was two years of a nonstop headache of constantly re-logging in, failed to work, and spending 30 mins figuring out something that I should be able to instantly do with a button on my key fob. Customer service rarely helped after sitting on hold when I just wanted my car started. But whatever. Swallowed that. Now it’s the third year, and the only option for a remote car is to pay 230$ for a year subscription. Are you kidding? That’s the cost of an after market remote car starter for one year. I’m absolutely not paying for tHis faulty product and giving them anymore money. Who would have thought that paying 35k for a Mitsubishi would be such a headache. Nobody seems to care to help me resolve my frustrations any of the numerous times I’ve tried. This is the last time I’m buying a car from this company and I hope at least someone sees through all these fake 5stars to all the actual real negative ones. Nobody has anything good to say about this app. Ruined the brand.
Developer Response ,
Thank you for the feedback regarding Mitsubishi Connect. We are sorry to hear you are having trouble using the Mitsubishi Connect mobile app. Please note that remote services are subject to cellular network availability. When cellular network coverage is poor, remote features may not function properly. We appreciate your business and value you as a customer. Because our goal is to provide the highest quality of service to our customers we are continually working to improve the service. Thank you for your suggestions
While this app has potential, it has to be the slowest!!!! By time I can get it to remotely start my car to cool it off in extreme heat I have already walked clear across a huge warehouse and a long parking lot both of which I have perfect signal. I have the same issue at home. It just takes it so long to “awaken” after not being in use for longer than a few minutes. This is very inconvenient if they are going to dispose of the option to have it on your key in the brand new models like mine, only to have it to where you don’t end up getting to use the feature at all that you expect from a vehicle of this nature. I never have this problem from my Tesla app to start my older model Tesla which can only be remotely pre-started from the app as well, nor from my standard remote start push button on my keyless entry of my husbands truck. Mitsubishi you can do better than this!!! You just came out with a beautiful 2022 outlander so let’s get this issue resolved!
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- Mitsubishi Motors Corporation
- 171.8 MB
- Requires iOS 12.0 or later.
- iPod touch
- Requires iOS 12.0 or later.
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