kumo cloud®, the Mitsubishi Electric US Cooling & Heating app, enables you to remotely monitor and manage your mini split systems at any time and from anywhere. The app is only compatible with either the following Wi-Fi Adapter or Wireless Interface installed by a qualified contractor into your Mitsubishi Electric indoor units. (Available to the US market at this time.)
• Wireless Interface (PAC-USWHS002-WF-1) *Latest model*
• Wi-Fi Adapter (PAC-WHS01WF-E)
The app works with Mitsubishi Electric’s Wi-Fi Adapters and Wireless Interfaces to provide the following features:
• Manage all your zones and different homes
• Monitor all zone temperatures
• Monitor and change any zone’s:
◦ Set temperature
◦ Mode (Heat, Cool, Auto, Dry, Fan, and Off)
◦ Fan speed
◦ Vane direction
• Receive notification of any zone’s:
◦ Error codes
◦ Filter alert
• Receive notification when any site’s temperature is out of range
• Program a schedule for any individual zone or a whole home
• Automatic download of new firmware to the latest interface
• Automatically receive app upgrades to new features and functions once they are available
If you are a homeowner with a single mini-split system, multi-zone system, or multi-home installation, you can conveniently use the kumo cloud app to remotely monitor and manage all your zones.
The interfaces must be installed by a qualified Mitsubishi Electric contractor. Your qualified contractor will be able to advise you on the compatibility of our interfaces with your systems. The compatibility charts for previous models can be found here: https://www.kumocloud.com/compatibility
The kumo cloud app also supports:
• Integration with kumo station™ (PAC-WHS01HC-E) and enables centralized control of your Mitsubishi Electric HVAC equipment along with accessories such as third-party backup heaters, humidifiers, dehumidifiers and ventilators.
• The Wireless Temperature and Humidity Sensor (PAC-USWHS003-TH-1), an optional part to provide remote sensing capabilities to the Wireless Interface.
• System changeover to allow Wireless Interfaces attached to indoor units in some model families to negotiate the system transition from heating to cooling and back automatically.
This version supports:
• IFTTT integration of third-party devices and services with the kumo cloud app.
• The dual setpoint feature to automatically switch between heating and cooling to stay within your preferred temperature range.
• Addition of third-party hydronic heaters as kumo station accessories to provide energy-efficient, supplemental heating.
This kumo cloud version also includes many user interface improvements as well as bug fixes and other feature improvements.
Ratings and Reviews
Lacking a lot of multi zone features
Great for setting temperatures for multiple zones... unless you have zones with vastly different heating/cooling needs.
The app doesn’t facilitate switching back and forth between zones to keep all zones as close to desired temp as possible (can’t heat and cool at the same time). Our basement is always cold, and when kumo switches to heating down there, it wont check any other zones for cooling needs until the basement reaches the goal temp. By the time the basement reaches the set temperature, we’re upstairs cooking at 10 degrees over the set temperature.
Ideally the app would be able to re-evaluate every 20 minutes and pivot to address the zone(s) that are farthest from the desired temperature.
Updating as I learn more:
Checked the app this morning and all the settings for the zones had changed. One zone had changed from auto to cooling (in the midst of winter), the other had different temperatures as boundaries. Now trying with just a heating setup. And changed review to 1 star.
Our installer had no idea how to set it up so I did it myself. Had to re-enable bluetooth on one unit so it could be discovered but then it worked smoothly.
Setting up auto-mode (heating/cooling switchover) was a bit tricky but manageable. Set up a comfort zone that’s hopefully wide enough so the units won’t fight each other.
Here’s what’s missing in critical functionality:
- Programming doesn’t allow to set a new comfort zone, even though auto mode is supported. You can only set a single temperature.
- There is no timer functionality that will revert back to previous settings at expiration
- There’s no way to set up multiple programs and then run just some of them. They are all active
- There’s not even a temporary override: you can’t pick a zone and tell it to heat to 68, then later tell it to resume standard behavior. You can only change the programmed settings.
Hoping this will get better over time, but if this wasn’t for a remote building, I’d be better off with the hand held remotes. Too bad.
Very basic, needs some attention
Super basic, would be nice to have saved programs so you could have different cycles for different seasons. Also would be nice to be able to use a timer to but on the heat or cool for a set period of time. Also the fan never turns off it the system is running just fluctuates between speeds, frustrating!
With Family Sharing set up, up to six family members can use this app.