My Ooredoo Kuwait app provides you a quick and easy way to check your balance, Recharge your prepaid numbers, Pay your postpaid bills, Transfer Balance and Shop the latest exclusive offers & exciting deals on mobiles, devices and Shamel, Xpress & ANA SIM plans or even get an eSIM.

Through our App, you can Manage all your lines at once, Track your minutes, SMS & internet usage real time, and stay connected by purchasing Addon bundles. You can also customize your ANA plan to meet your needs

It gives you the ability to Upgrade to 5G internet, Subscribe to Roaming and International services easily with one click and no commitments needed. You can also manage your Nojoom Points redemptions and check the latest Nojoom Deals. Don’t miss out on the Incredible Offers of Ooredoo Surprise.

Our online customer service team are available 24x7 to meet and exceed your expectations so you can reach out and chat online with us via My Ooredoo app any time; we’ll always be glad to hear from you and ensure your Ooredoo experience is the best possible!

Never miss out on any of our updates, sign up and enable notifications to catch up on the latest Exclusive Deals and make sure to check out My Ooredoo Kuwait social media handles on Instagram, YouTube, Facebook and Twitter.

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What’s New

Version 9.4.0

“ We are constantly striving to make your app experience smooth and easy by updating our app regularly. Update your App Now!

The new update includes:

We have patched the app for Security fixes.
General improvements and bug fixes.”

Ratings and Reviews

3.8 out of 5
5.1K Ratings

5.1K Ratings

3bod9999999999 ,


I didn't enjoy the new update. It has some issues I was comfortable with the old version. It was easy to walk through everything you want and more organized.
Overall that is my personal opinion. Everyone has different opinions right.

lynchmn ,

Great app. But late update bugged it out

The app is great and easy to find what you need.
The last update bugged the payment/recharge system and I have contacted support over five times and nothing they can do. It is really annoying. It’s like they don’t care if you have service or not. Or what to fix the payment issue. This problem has been like this for more than two weeks. You would think they would fix the issue.
If not for this I would have given a 4 and if support did there job I would have given a 5.


SammySossa5 ,

Any other service than this.

If you think you’re going to get any type of support here then Look somewhere else. I’ve had this number for a week now and I can’t make or receive calls, recharged it twice and spent an entire afternoon talking to their lifeless agents. One which literally denied that this is my number and refused to help as in I’d go through the grueling app interface that was definitely made by some lesser evolved human just for a lie. Oh, and they’ll keep asking you for money. Like none stop :/

App Privacy

The developer, Ooredoo Kuwait, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Contact Info

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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