
My Pathlight 4+
My Pathlight
Home Partners Holdings LLC
Designed for iPhone
-
- Free
iPhone Screenshots
Description
My Pathlight empowers you to manage your residency at your fingertips! Securely make rent and utility payments and set up AutoPay, submit and track maintenance requests, view your lease agreement, exercise the Right to Purchase, access the Help Center, and contact us.
What’s New
Version 3.0.0
We are always looking for ways to improve the My Pathlight app! In this release, we made some enhancements and bug fixes.
Thank you for downloading My Pathlight! Send your app feedback to MyPathlightSupport@PathlightMgt.com.
Ratings and Reviews
Response time to maintenance issues
This app is pretty worthless. It only seems to work when you’re making a payment.
We’re without air conditioning for many days with no one getting back to us even after several calls. We ended calling local HVAC technicians that responded within 8 hours.
Four days later, Pathlight had still not gotten back to us.
Developer Response ,
Hi there! We’re sorry to hear about your experience and would like to address your concerns urgently but are having trouble locating you in our system. Please contact us at Wecare@pathlightmgt.com with your name and property address. Thank you, Pathlight Property Management
Good not great
Property management company themselves are trash but their app is fine. It’s easy to navigate and the basic needed functions are there.
-Pros: can easily make payments, send messages and schedule maintenance.
-Cons: the “smart home” part of the app is a joke, you can’t do anything except see if your door is locked and if the thermostat is on. Every thermostat since the 90s let you set a schedule but not this “smart”one. The smart home part of the app rarely works anyways due to connection issues. The recent app update seems to have caused a glitch with notifications so the bell always shows new messages even if all are read so the app badge notification won’t go away which is annoying despite multiple efforts to restart, refresh, select all messages as read etc. I also wish I could make comments or label when submitting a payment.
Horrible maintenance
Unfortunately all the reviews are true about renting a house from Pathlight are true. It took them over a month to get our stove fixed, and recently the refrigerator went out, they sent someone about 4 days after reporting it, the guy said the compressor is shot. So Pathloght has been reviewing the repair quote for a week now and nothing is being done as of yet since the guy came and diagnosed the refrigerator. We have been without a refrigerator for 2 weeks now. They simply could have ordered a new fridge from one of the nearby places and could have been here the following day. We are paying over priced rent for the city we live in and the call thia a luxury home, well I’m paying luxury price for a luxury home I should get luxury service when it comes to maintenance. After my experience with them this year, I will not be renewing my lease
Developer Response ,
Hi there! We’re sorry to hear about your experience and would like to address your concerns urgently but are having trouble locating you in our system. Please contact us at Wecare@pathlightmgt.com with your name and property address. Thank you, Pathlight Property Management
App Privacy
The developer, Home Partners Holdings LLC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Home Partners Holdings LLC
- Size
- 49.3 MB
- Category
- Business
- Compatibility
-
- iPhone
- Requires iOS 15.0 or later.
- iPod touch
- Requires iOS 15.0 or later.
- Mac
- Requires macOS 14.4.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © 2023 Home Partners of America, Inc.
- Price
- Free