iPhone Screenshots


MyAllen is your real-time reporting tool for City of Allen, Texas work requests. Help us find and address issues related to code violations, animal control, traffic signals, trash and recycling, sewers, streets and more. If it needs repair or attention, just send us a report with a few clicks; you can even attach a photo or video! Use the app as a guest or create an account to get status updates about your request. Let us know, then watch us go!

What’s New

Version 3.2.4

Updated UI, bug fixes and performance improvements.

Ratings and Reviews

2.2 out of 5
5 Ratings

5 Ratings

kim-nhh ,

Support is not useful

I reported an issue that when I typed in my address that my input is not visible, since it seems the text color used is white on white box. the response I got was that is not an APP issue and they don’t handle city issues. I would think I know the difference. Why bother allowing user to provide feedback since they failed to test it.

ztittle ,

Unable to create an account.

I’m trying to create an account, but I am not able to see any of the text entered on the form fields!

ProudMommy22 ,


Not user friendly. There appears to be no way to delete a request. I have to put my address in every time. Ridiculous poor quality for an app that is supposed to be used to schedule city services.

App Privacy

The developer, City of Allen, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary, for example, based on the features you use or your age. Learn More


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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