MyASUS 4+
ASUS Support
ASUSTek
-
- Free
iPhone Screenshots
Description
Try it for yourself! Exclusive support software created with the utmost care by ASUS just for you
Want to buy ASUS products, but can’t find your nearest retail outlet?
You have bought an ASUS product, and want to streamline the registration process?
Problems using your ASUS product, and need a simple, reliable and quick way to contact our customer service department?
Download MyASUS now!
MyASUS enables you to receive new product information at any time, wherever you are, and check for nearby service locations. You can quickly register your product simply by taking a photo of it, and access services such as repair status inquiries, customer service hotlines, and product usage instructions. MyASUS provides the answer to any ASUS-related issue, big or small.
Brand new MyASUS services!
* Get what you want immediately. Purchase online and enjoy fast delivery!
* Enjoy outstanding customer service. Customer service staff are available at any time to help you resolve issues on a one-on-one basis!
Key features:
* Even faster product registration! Scan the product bar-code for quick and easy registration of your ASUS product.
* Even faster connection to customer service! Capture a photograph and send it to our customer service department for immediate identification of the problem.
* Map look-up function! Quickly find your nearest ASUS retail outlet.
* Latest product news! Get the latest breaking news about product launches, special offers and exclusive discounts.
* Problems using a product? Ask us! Use the Tech Help feature to get quick answers from our customer service department about using your ASUS products.
What’s New
Version 4.00.34
Fix some bugs.
Ratings and Reviews
Best place for understanding your ASUS computer
Need help using your computer or need to fix your computer, this is the place you need to be. Wondering about your next computer, here is the right site for you. Who could know your computer experience better.
Same bad online chat, no way to submit tickets
This app funnels you into an internal app browser that’s brings you to the webpage of the the same outdated chat application they use on their website. You can’t file any claims through this app without using that feature, which I find quite benign. The only time I have time to submit information about my claim is during their live chat’s off hours, making it exceedingly difficult for me.
Let alone the arbitrary hurdle of waiting in a que to start a claim, which directly affects my ability to make a claim within the required time before my warranty expires. Honestly quite lame
Poor experience for support
I was prompted to get this app when seeking support for my motherboard. I had an account and my product was registered but when I wanted to start a chat I had to select my product from a list then fill in details like serial number that were already in my account.
The agent was then unhelpful and when I switched to the camera of my phone to take a picture to attach to the chat it closed the chat and there is apparently no way back without starting again… which requires me to type everything in again.
Poor experience
App Privacy
The developer, ASUSTek, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Location
- Contact Info
- User Content
- Identifiers
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- ASUSTek
- Size
- 39.5 MB
- Category
- Productivity
- Compatibility
-
- iPhone
- Requires iOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English, Arabic, Czech, Danish, Dutch, Finnish, French, German, Greek, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Simplified Chinese, Slovak, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- Age Rating
- 4+
- Copyright
- © ASUSTeK Computer Inc.
- Price
- Free