Use the MyBaystate app to navigate your Baystate Health experience as a patient or visitor. With a MyBaystate account, you can manage your health information and communicate with your providers.

You can also get important information about Baystate Health and its locations and services without having to log in.

With a MyBaystate account you can:
• Send secure messages and images to your providers
• Request appointments
• Request prescription refills
• See lab and radiology results, medications, health issues, allergies, vaccine records, and visit summaries
• Fill out forms and print paperwork
• Get answers to medical questions from our community outreach librarians
• Search our health and wellness resources
• Manage health information for family members

Without logging in, you can:
• Find a provider
• Find a location (emergency, hospital, primary care, radiology, lab, urgent care)
• Learn about medical services
• Pay your medical bill
• Request your medical records
• Request an appointment
• Find your way in the hospital with indoor navigation
• Check visiting hours
• Access the gift shop and online store
• Get helpful news and updates

What’s New

Version 13.0.17

General improvements, bug fixes, and updated main menu feature.

Ratings and Reviews

3.6 out of 5
11 Ratings

11 Ratings

kitmtc ,

A Happy Patient

Well-done!! So easy to use and full of important information. Very clear on how to navigate and communicate! So glad to have this excellent patient tool!!

ahhh kjhhhgc ,

Well designed

Easy to use and quick. I’m happy and appreciate the update... much better. 👍🏼

OTH81 ,

Can’t sign up

Have tried numerous time to set account up. No matter what I do it tells me my birthday is wrong. App doesn’t tell which format to use.
No one from Baystate calls or e-mails back to help. Ugh

App Privacy

The developer, Baystate Health, has not provided details about its privacy practices and handling of data to Apple. For more information, see the developer’s privacy policy.

No Details Provided

The developer will be required to provide privacy details when they submit their next app update.


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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