MyBaystate 17+
Manage your health
Baystate Health
Designed for iPad
-
- Free
Screenshots
Description
Use the MyBaystate app to navigate your Baystate Health experience as a patient or visitor. With a MyBaystate account, you can manage your health information and communicate with your providers.
You can also get important information about Baystate Health and its locations and services without having to log in.
With a MyBaystate account you can:
• Send secure messages and images to your providers
• Request appointments
• Request prescription refills
• See lab and radiology results, medications, health issues, allergies, vaccine records, and visit summaries
• Fill out forms and print paperwork
• Get answers to medical questions from our community outreach librarians
• Search our health and wellness resources
• Manage health information for family members
Without logging in, you can:
• Find a provider
• Find a location (emergency, hospital, primary care, radiology, lab, urgent care)
• Learn about medical services
• Pay your medical bill
• Request your medical records
• Request an appointment
• Find your way in the hospital with indoor navigation
• Check visiting hours
• Access the gift shop and online store
• Get helpful news and updates
What’s New
Version 14.0.4
General bug fixes, security enhancements, and minor UX edits.
Ratings and Reviews
At the moment, useless
It won’t let me log in, I put it my credentials and a message says “enter password”. Even though the password is in the field. It works on the website via multiple browsers. So this app that isn’t really an app more of an emulator of the website, is crap. Which is unfortunate
Buggy and annoying
This app has been very buggy. I am running an iPhone 13 with everything up to date and it is very difficult to do even a simple task like sending a message. I can figure out ways around the bugs, but I can’t imagine the issues other people might run into. I suggest using the online portal on a desktop computer or opening it on your phone browser.
In messages, the cursor shows in one place yet types in another- often times in between lines and 3 lines below where you’re actually typing. Sometimes I’ll click “send message” and it won’t send. Seems to be the same issue as the text one where the actual location of the button is below the physical placement of the button. There are also scrolling issues where the bottom of the screen disappears and it is impossible to click bottom links as it won’t allow you to scroll down.
I had no issues with the app until this year so it clearly needs bug fixes.
A mess I have to use = TORTURE
They should have had the developers of Mass General work on this. The sign in page has a help windows that pops up and blocks the field for password until you hit the X.
Typing in the message field to your provider won’t let you move the cursor toward the bottom without it thinking you want to open the photo attachment box. Your appointment page is not in order by date.
But there’s no alternative so you’re stuck. It’s probably best only on a lap or desk top but def not on your phone.
So frustrating.
App Privacy
The developer, Baystate Health, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Identifiers
- Usage Data
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- BAYSTATE HEALTH SYSTEM HEALTH SERVICES, INC.
- Size
- 30.1 MB
- Category
- Health & Fitness
- Compatibility
-
- iPhone
- Requires iOS 12.0 or later.
- iPad
- Requires iPadOS 12.0 or later.
- iPod touch
- Requires iOS 12.0 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 17+ Frequent/Intense Medical/Treatment Information
- Copyright
- © Baystate Health
- Price
- Free