mybyram Order Medical Supplies 12+

Easily Manage Your Account‪!‬

Byram Healthcare

    • 4.7 • 7.8K Ratings
    • Free

Screenshots

Description

Welcome to mybyram! Reorder your medical supplies - it's simple!

Securely access your information through facial recognition or your fingerprint. You will have access to the following additional functions:

• Order all products from your previous order with one click.
• Track the progress of your order in real-time.
• View your previous order history.
• Update your account information.
• Manage your physician and insurance information.
• View invoices and make payments.

For information on our privacy practices, please visit our website: https://www.byramhealthcare.com/notice-of-privacy-practices

What’s New

Version 1.0.20

We've made improvements to the enrollment process, logging in on iOS devices using Face ID & Touch ID and synching password updates between the Website and App when using Forgot Password and Change My Password. Password length increased to 32 characters, and various customer experience and performance improvements.

Ratings and Reviews

4.7 out of 5
7.8K Ratings

7.8K Ratings

CS Ed ,

App problem

I had a hard time with the sign on through the Phone app. I had to go to your website to sign on then I was diverted back to the app. I am still amazed that after ordering every month for 3 years I have only had one order go smoothly. At this point my expectations are very low. I have responded many times with suggestions on how to fix the problems but this is your problem not mine.

kwaterbly ,

Insurance Issues

I have used Byram for years to get my diabetes products, there have been some issues over the years that normally get resolved. This year I received a new insurance through my employer which I updated towards the beginning of the year (I had a secondary insurance until June). Now it is October and they are having issues validating this new insurance, I have called them 8 times in the last two weeks to get it updated and they tell me they have the correct information on file. I have sent them my insurance card as well, but now I have had my order canceled a second time. These are not just medical products to me, they enhance my care and are the main devices I use to manage my type one diabetes. It is absolutely ridiculous that they cannot figure out how to get insurance to go through and cannot reply to their customer service email. Today, I finally was transferred to the billing department (not sure why I wasn’t from the very beginning) so I am hopeful they can figure this out. I would recommend literally any other medical supplier at this point.

Developer Response ,

We apologize for your recent experience and have escalated your complaint with management at Byram's Center of Excellence that covers your therapy. If you need additional support, please email us at mybyramapp@byramhealthcare.com.

biligerent ,

Product search

I can’t seem to find the product page to search for other products. Seems my stoma has gotten a little bit smaller & I wanted to view sizes. I also wanted to search for gel ointments that absorb into the skin quicker than a lotion for irritated skin so the adhesives stick better than they do on a lotion. During business hours I am at work & 1. forget to call to speak to an agent or 2. I’m just too busy at work to call. I also would like to read up on different things like when I order “10” does that mean 10 boxes of 10 barriers or 10 barriers…I just ordered the 90 day supply for the first time & im hoping that I wasn’t suppose to triple the order myself or Bryam will take care of tripling the order. I’m assuming byram does it but just like specifics. These supplies, unfortunately, are hard to go without. 😊Other than that…I’d give ya a 5-star review!

Developer Response ,

Thank you for your feedback. Searching for and adding new products is a feature under development for the app. In the meantime, if your insurance plan allows it, you can search and add a new product using mybyramhealthcare.com. After placing your order, the product will be available to reorder through the mybyram app.

App Privacy

The developer, Byram Healthcare, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Contact Info
  • User Content
  • Identifiers
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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