MYIO 12+

I really hate to be this guy but…

This app needs a lot more testing. Echoing what others have said, it gets in the way of healthcare more than it enables it. I don’t know if the amount of regulation in the industry can be blamed for this, or something else, but the results are really disappointing. Most recent frustration: I open the app to join my telehealth appt, but am forced to download a software update for the telehealth SDK that makes me over half an hour late. My provider was willing to meet with me after that and to not bill me for a missed session—others might not be so lucky. As insult to injury, the camera was broken after the update. As a developer myself, I can imagine that it hurts to read all these frustrated reviews. But BRO, I don’t recall signing up to be your beta tester.

Bug makes it unusable

The one thing I need to be able to do with this app is schedule appointments. And yet every time I try to use the “request appointment” feature and fill out the drop-down menus and select everything, I consistently get a “Facility Uids must not be empty” error. I have logged in and out. I have tried every different appointment type. I filled out everything, not just what is required. I deleted the app and reinstalled. It did nothing.

So far so good

I had a very easy time downloading and creating my profile. Easy peasy.. not sure why all the bad reviews but next month I will have my first appointment and if it goes badly I will edit my review but if it goes smoothly I will leave 5 star! Everyone who has a problem rates… always… but people who have no problem usually don’t rate keep that in mind….. good app useful easy to set up and sign in.

Réponse du développeur ,

We're delighted to hear you've had a good experience with MYIO! Thank you for taking the time to write.