The official mobile app from the Jacksonville Transportation Authority.
MyJTA is your mobile solution for JTA bus fare purchases.
Plan, track, and pay for your trip all within the app. No more waiting in line, swiping your credit card, or carrying around cash to pay for bus fare. Make your payment via credit card from your secure account.
With the MyJTA app, you can:
Ride JTA transit around the City of Jacksonville
Plan your journey - search for public transit routes that work best with your schedule
Track your bus
Purchase transit fares
Use your mobile ticket to board public transit or store your mobile ticket for later use
Show your active mobile ticket to the bus operator
Manage your purchases with Ticket Manager
An exciting new way to travel around the City of Jacksonville, FL is now in the palm of your hands.
Small improvements and bug fixes.
Ratings and ReviewsSee All
Update to iOS 13
Since I updated to iOS 13 a couple days ago, the app opens and I can purchase tickets/passes but it can’t be scanned cause the interface is messed up, its not in the center of the screen anymore, it’s moved up a little therefore it can’t be scanned😤
Bad support on the end of JTA.
If you get locked out of the app on a weekend or when the office is closed, you won’t be able to access your bus card, in app, until you get the matter cleared up with JTA. I shattered my phone screen and had to get a new phone. I loaded the MyJTA app to the new phone and logged in my credentials. I understand that for security reasons and to prevent fraud, you cannot have the app running on two separate devices. But you should be able, in app, to disconnect the previous device. Or, when you load and open the app on your new device, you should receive a message that you will no longer be able to use your account on the old device, be given the option to approve, and proceed.
Instead, you’re locked out of your account completely and have to call JTA.
And JTA isn’t open on Sundays or during certain hours. So you’re unable to access your bus pass and you are losing what you paid for, because of crappy app design and Jacksonville’s incredibly crappy mass transit.
If a person is required to call support to access their app, support needs to be available to fix the problem.
Got this app when I first moved to Jacksonville. Works great when I need to buy a bus pass, and also really helpful to locate my bus and see exactly where it is in real time. I pair this with my google maps app to plan the route and the jta app to locate the bus and track it!
- Jacksonville Transportation Authority
- 70 MB
Requires iOS 9.3 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- © 2018 Passport. All rights reserved.
With Family Sharing set up, up to six family members can use this app.