An exciting new way to travel around the First Coast is now in the palm of your hands.
The Jacksonville Transportation Authority is proud to present our customers with the new MyJTA app.
Our new all-in-one app provides one source for travelers using our Bus, ReadiRide, Connexion, Ferry, Skyway, and other services:
- Personalized Trip Planning
- Find Nearby Stations & Stops
- Bus Route Maps and Guides
- Service Alerts for Planned and Unplanned Changes
- Real-time Arrivals & Schedules
- Wallet Feature for Easy Fare Allocation
- Live Tracking of Bus Locations on the Map
- Add Favorites to Allow for One-Click Views of the Information Most Important to You
MyJTA provides a personalized experience across all services for daily commuters and tourists alike! It is a great tool for optimizing all your First Coast transportation needs.
Plan your trip, pay your fare, travel your way. All in one app!
Minor bug fixes and stability improvements
Ratings and Reviews
Good most of the time.
Early mornings are the worst to figure out. App is pretty good most of the time but sometimes is misleading. For example I put in my destination and preferred arrival time and it gives me a resulting bus that arrives after the eta of my destination drop off. How can I arrive to work at 6:05am but only after the bus shows up at 6:45am? Or I when I plan my trip the night before through the MYJTA app it tells me a bus will be at the closest stop at Xam, about 4am, and I arrive early to look it up again and that bus doesn’t show up for another hour. It also doesn’t save the route I need to take when I plan ahead. I have to consistently check to make sure where I am to go and when and where the bus will be. Its been a good month now and I thought by now I’d have my route down. Granted I have a shifting schedule day to day. I feel the app sometimes, 1/4 of the time, it hinders me a lot so like today I grabbed a bunch of bus route pamphlets and have to sort it out and cross verify everything. Yes, I also downloaded the next bus app aswell. Still don’t feel confident the night before that I’ll make it to work on time and I get up 4hrs ahead of when I need to arrive for work….
I work on Sanjose and the 6:59 bus rarely shows up. The buses are to cold. And there needs to be a later pick up at every stop on the way back to town after 9 I had to take a Uber home last week cost me 25$ because the app told me to goto Addie rd and the bus just flew right past me I later figured out that the Addie rd meant away from town to turn back around and ride to town! Very confusing. I feel like the bus driver could have stopped for me!
Functional, not intuitive
I have multiple phones. One sim card. That means, same number across all phones when I put said sim in. However your security protocol only allows for the use of one device. Meaning even if I had a family of devices that can support the app(tablet, phone)only the home device can be used. This is extremely frustrating and inconvenient. Not to mention that the bus system is one of the worst for a big city when compare to either LA or NY. I get it, per capita Jacksonville is bigger, but how my other two cities have double your population and more efficient transportation systems. More than 90 percent of the time your buses are late and about 15 percent of the time. They come early. My goodness. In the end, thank you for allowing me to get to my destinations. I just wish that I can get there when I set to, and not be at the mercy of a system that is borderline incompetent. Thank you.
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- Usage Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Search History
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Jacksonville Transportation Authority
- 195.2 MB
- Requires iOS 12.0 or later.
- Requires iPadOS 12.0 or later.
- iPod touch
- Requires iOS 12.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
English, Arabic, Bulgarian, Catalan, Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, Georgian, German, Greek, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Kannada, Korean, Lithuanian, Macedonian, Malay, Marathi, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Serbian, Simplified Chinese, Slovak, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- Age Rating
- This app may use your location even when it isn’t open, which can decrease battery life.
- © 2023 JTA
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