iPhone Screenshots


The Optima Health mobile app is a secure, convenient, and easy way to access important health plan information on demand – wherever and whenever you need it. The latest version comes loaded with new features and enhancements to make it easier for you to access the information and care you need, on the go.


Individuals and covered family members can *:
- Find doctors and urgent care centers
- View coverage and benefit details
- Access personalized wellness tools
- View and email member ID cards
- Access claims information, including in-network plan expenses, deductibles, and balances
- View user profile and update email address
- Access Optima Health contact information

*You must be an Optima Health member registered on optimahealth.com to use the secure features of the mobile app.

About Optima Health

Optima Health provides health plan coverage throughout Virginia. We offer a full suite of commercial products including consumer-driven, employee-owned and employer-sponsored plans, individual and family health plans, employee assistance programs, and plans serving Medicare and Medicaid enrollees. Our quality provider network includes specialists, primary care physicians, and hospitals across Virginia.

What’s New

Version 6.5.2

This release includes various improvements and bug fixes

Ratings and Reviews

3.2 out of 5
40 Ratings

40 Ratings

Java19538 ,

Connie Donovan

Love being able to get my insurance card and find an urgent care easily. I have so much more at my fingertips with the latest version. Love it! Nice job Optima!

scimitar79 ,

Incompetent at every level

My app and my account on their website has not worked pretty much all your long they’ve known about it well before March I have not gotten one answer to it’s going to get fixed or is it going to get fixed I just keep hearing that we’re going to address it we’re going to address it we’re going to address it and then I don’t hear anything for weeks there are certain things I can’t access because and yet I have not gotten any information about anything. Beyond frustrating it’s been since March and I don’t know if they’ve even started to do anything about it

NYGgirl79 ,

Can’t even register!

This app is trash! I go to register and put in my ID and it says there is an error and to contact member services. I did it with and without the last 2 digits and with and without the * and it was all the same. Tried the other option of plan type and then it takes you to a screen for your name, last four of SSN, and DOB. I put that in and it says “please make sure you entered your info correctly. Need help? Contact member services.” And it doesn’t let you do anything else. I’m pretty sure I know my name, last 4, and my DOB. I should not have to call member services to register for an app.


Sentara Healthcare
73.2 MB

Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.



Age Rating


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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