Optima Health 4+

Sentara Healthcare

    • 3.7 • 120 Ratings
    • Free

iPhone Screenshots


The Optima Health mobile app is a secure, convenient, and easy way to access important health plan information on demand – wherever and whenever you need it. The latest version comes loaded with new features and enhancements to make it easier for you to access the information and care you need, on the go.


Individuals and covered family members can *:
- Find doctors and urgent care centers
- View coverage and benefit details
- Access personalized wellness tools
- View and email member ID cards
- Access claims information, including in-network plan expenses, deductibles, and balances
- View user profile and update email address
- Access Optima Health contact information

*You must be an Optima Health member registered on optimahealth.com to use the secure features of the mobile app.

About Optima Health

Optima Health provides health plan coverage throughout Virginia. We offer a full suite of commercial products including consumer-driven, employee-owned and employer-sponsored plans, individual and family health plans, employee assistance programs, and plans serving Medicare and Medicaid enrollees. Our quality provider network includes specialists, primary care physicians, and hospitals across Virginia.

What’s New

Version 14.2.4

Various improvements and bug fixes

Ratings and Reviews

3.7 out of 5
120 Ratings

120 Ratings

HotSauce in my bag swag ,

It’s alright

The app is pretty decent for the most part. My main problem is when I go to the find doctors section, the link that says “Find More Provider” for dental, vision, and chiropractic doesn’t work, but the other ones do.

akwilc ,

Non-functioning telehealth

I’ve been trying to use the telehealth feature throughout the day today, and was kicked off every single time. I started the consult with the bot questions and after trying to upload the required photo I was kicked back to the home page. I thought I did something wrong having never done it before, so I tried multiple different ways to upload the photo, tried multiple different WiFi connections, and no matter what I did I was kicked out of the consult. You’d think my questionnaire would have saved, but nope. Back to square one every time. Really disappointed with this app...

scimitar79 ,

Incompetent at every level

My app and my account on their website has not worked pretty much all your long they’ve known about it well before March I have not gotten one answer to it’s going to get fixed or is it going to get fixed I just keep hearing that we’re going to address it we’re going to address it we’re going to address it and then I don’t hear anything for weeks there are certain things I can’t access because and yet I have not gotten any information about anything. Beyond frustrating it’s been since March and I don’t know if they’ve even started to do anything about it

App Privacy

The developer, Sentara Healthcare, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Health & Fitness
  • Contact Info
  • User Content
  • Identifiers
  • Sensitive Info
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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