VCU Health MyChart 12+

VCU Health System Authority

Designed for iPad

    • 4.3 • 427 Ratings
    • Free


The VCU Health MyChart mobile application allows you to manage your health information, communicate with your care team and more in one easy-to-use location.

With the VCU Health MyChart app, you can:
Get in touch with your care team
Review test results, request refills for medications, view your immunization history and more
View and pay your Epic bill
Access your family’s health information
Receive Health Reminders
Upload health and fitness data, including data from the Apple Health app, when enrolled in self-tracking programs
To access all the features, you must first create an account on the website.

What’s New

Version 10.2.5

Miscellaneous fixes and improvements

Ratings and Reviews

4.3 out of 5
427 Ratings

427 Ratings


Over view

When notified by email there is a new message in MY CHART and the link is followed, the option to use Touch ID to sign in is non existent making this very inconvenient.

Touch ID is nice when going directly to the app

Notified by phone today about an upcoming surgery. The date was given however times etc will be sent later, thus nothing in messages and no way to easily add to calendars other than manual.

A greatfull patient ,

Top rating!

I am especially happy to give 5 stars to the MYCHART service. I track most of my appointments and medical issues, as I have many, plus I also double check my prescription medications as I unfortunately need to use a lot here too. Your service makes my life easier!
If I can add an additional comment regarding VCU, I see many providers and have 100% confidence in them all. I respect their care and I appreciate their support. I also appreciate all of the staff, from the nurses, technicians, the customer service staff (check in/out, appointment schedulers) and especially your greeters who make the first impression. There are even a few at your Short Pump location that will let my wife, pull up , get me a wheelchair and go park while they wheel me to my scheduled appointments…no matter what floor they happen to be on. Now that’s a great first impression. Oh, due to my repeated visits they even know me by name. Wow, again what a first impression!
I just hope you will pass along my thanks.

Orlandokn ,

Not an improvement

This wasn’t an improvement for VCU. Most of my providers and their nurses have said the change is a step back from the old Cerner system. It seems that messaging has become very difficult on the provider’s end, as sometimes it takes WEEKS to get a reply - apparently the providers aren’t even SEEING the messages until weeks later.
What’s more, not all of my visit information is readily visible through the app. I can’t see vitals and provider notes. A good portion of the features send you to the web - they’re not even available in the app.
Prescriptions can’t be refilled through the app, you have to send a message (which again, always seems to get lost. Never an issue with Cerner)
Messages can only get sent to one provider at a time which makes for horrible collaborative care. Lots of us getting care at VCU are there because we have multiple specialists that need to collaborate for a complicated condition.
So much needs to be fixed. Do better, Epic. Do better, VCU.

App Privacy

The developer, VCU Health System Authority, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Health & Fitness
  • Financial Info
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Sensitive Info

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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