myORCA 4+

Name: myORCA
Rating: 2.9 (241 reviews)
Author: Sound Transit

Sound Transit

- 2,9 • Оценок: 241

- Бесплатно

Снимки экрана (iPhone)

Описание

ORCA is the Puget Sound’s all-in-one transit card. Use it to ride the bus, train and ferry in the Seattle-Tacoma metropolitan area. To get started, download the app and create an account. You need an ORCA card to use the myORCA app. You can connect your existing card or order a new card. Now you can manage your ORCA card anywhere, 24/7 with the myORCA app.

With the myORCA app, you can:

- Load fares instantly
- Check your balance
- Purchase and manage multiple ORCA cards
- Purchase daily or monthly passes
- Set up autoloads
- And much more!

With ORCA, you can pay for trips and transfers on Community Transit, Everett Transit, King County Metro, Kitsap Transit, Pierce Transit, Sound Transit and Washington State Ferries. Some exclusions apply on special trips and Washington State Ferries.

To use ORCA, be sure to tap your card on the ORCA card reader on board, on the train platform, or at your stop.

Reduced fare programs are available to qualified riders with low incomes, seniors (65+ years), youth (6-18 years), and persons with disabilities. Reduced fare cards work with the myORCA app, call 888-988-6722 / TTY: 711 to find out which card is right for you.

This app requires iOS 13 and above.

17 сент. 2024 г.

Версия 1.6.9

We've updated the app with usability and accessibility improvements, and other bug fixes.

2,9 из 5

Оценок: 241

Does the bare minimum

I appreciate that I can instant load my orca card on the app, but I have had trouble doing many other functions. The app logs me out of my account after every use, and does not integrate successfully with any password saving systems, which is a huge barrier to me using it. I realistically never want it to log me out of my account on my phone. Additionally, the auto-reload feature is full of bugs. I’ve tried to work around them by pre-adding payment options, etc, but it won’t let me set up an auto load without a backup payment, and it won’t let me select any backup payment options when I try to do so. Overall, the app is lacking the intuitive and trustworthy user experience required for the functions it provides.

No digital payment available

I recently lost my orca card. It’s taken 8 days for the card to even be shipped—in which time I’ve had to explain to every bus driver that I have a pass and show my digital card. One bus driver didn’t even seem to know what a regional pass is and told me to tap my phone but I couldn’t…Not having a tap to pay with Apple wallet seems like a huge missed opportunity—especially with how long it takes a card to be sent by mail, the frequency that people lose their cards, and the ease of having a tap pay by phone instead of having to carry a physical card. Account management is good but the execution of payments is not there.

Good but HELP BATSIGNAL TO DEVELOPERS

First off, thank you SO much for this app. The fact that I don’t have to go to physical place to refill the card is a dream, and I love it dearly. However, I’m in a pickle where it wanted me to update my billing address for paying with a personal card on Apple Pay, and I did that, made sure it matched in my Apple Pay settings and the Orca app, and it still won’t work or update-keeps saying “update billing address” where I would normally use my fingerprint to process the payment.
Thank you to anyone who sees this, I don’t know nothing about tech but am so grateful for all you all do 💞💞💞
Permission to email or fix or whatever ya gotta do, did everything I could/what it prompted me to do.

Разработчик Sound Transit указал, что в соответствии с политикой конфиденциальности приложения данные могут обрабатываться так, как описано ниже. Подробные сведения доступны в политике конфиденциальности разработчика.