myPacificSource 4+

PacificSource Health Plans

    • 3.1 • 7 Ratings
    • Free

Screenshots

Description

Our free, new-and-improved app makes life easier for PacificSource members.

Use it to
•  See your member ID card
•  Review Explanation of Benefits statements
•  Find a doctor or hospital
•  Check your deductible and out-of-pocket totals
•  Learn which services are covered, and how your plan pays for them
•  Track allowed office visits and dollar amounts for certain services

Simply…
•  Download the app
•  Log in with your InTouch username and password

About PacificSource
PacificSource is a not-for-profit health plan that goes beyond what's required for members and their communities across the Northwest. With local offices in Oregon, Washington, Idaho, and Montana, the PacificSource family of companies offers high-value health plans and affordable coverage to individuals and families; employers; and Medicare and Medicaid eligibles.

What’s New

Version 2.1.7

This version contains various security updates and bug fixes.

Ratings and Reviews

3.1 out of 5
7 Ratings

7 Ratings

Big Boy 18373959 ,

Goods and Bads

The new version is much better than the prior. The layout is much better and you can view EOBs... However this is where the "bad" shows up.

Unfortunately the EOBs are grouped together in an unknown way. I suspect it is by Paid Date or maybe even the Location. but I'm not sure because neither of those fields are listed. This makes finding an EOB for a specific visit very difficult. The EOB groupings have a line that shows the first service date and the first provider. Below it lists just the total number of additional service dates and the total number of other providers. So to find specific visits to specific doctors you may have to view every single EOB to find it. What would be better is if it listed all visits by service date. Or have then grouped under the billing provider. Actually listing these fields and the paid date field would be helpful. So it's a great new feature but one that doesn't as well as it should.

Aside from that the app works pretty good. It's great to have a digital ID card (even though you have to give your entire phone to the receptionist so they can scan it.

If you have PS insurance get this app but don't think it has replaced InTouch yet. Maybe next time n

Austin Go ,

Make the card available in wallet

Downloaded to Have it added in my digital wallet

Pax Orbis ,

Please create same portal features for OHP patients

OHP patients cannot see any of their personal information, visits, claims etc…so there’s no point in using intouch unless you have their private insurance. It’s literally the same general info as on the website (handbook, find a doctor etc..) Sad, the same importance is not given to OHP patients.
This would help not only patients to see how many specific visits they have left and so forth, but also save the Pacific Source phone operators lots of time in having to take so many calls to clarify such things.

App Privacy

The developer, PacificSource Health Plans, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Identifiers
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Usage Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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