I’m a new member and I honestly can’t, and I truly will say without a doubt, I have never loved, or even felt so comfortable, navigating a mobile banking app independently for the first time while joining the institution. The staff that helps and walks you through every step of the way is amazing. I am actually getting my brother to join and I’m going to get as many people as I possibly can. Now you know the banking industry is tough, but if I’d personally am choosing a institution states away from me, then you know they are doing some amazing work.

I have had the best service and commitment from PSCU since becoming a member in 2004. I started with only having my personal checking and savings but recently added my company account there as well because no other bank comes close in comparison to PSCU. I love the family culture and local vibes from the personnel of the company! It’s been a great ride!

I have been using the previous app since it was released and never had an issue with it other than the random changing of passwords that would lock me out of my account. This new app is the worse….too much info on one page, when trying to transfer it auto decides which account you want to transfer to and from, can’t rename accounts so it makes it confusing when you have more than one ‘savings’. Just all in all a poorly thought out and executed app. I’ve long considered changing banks and this might be the time to do it

Causes more confusion and extra steps on the new app to make sure you get you deposit into the checking instead of savings accounts. I need a default option for checking to make it easier. It defaults to savings, will lead to more overdrafts.