iPhone Screenshots


The MyRichardson App makes connecting with the City of Richardson easier than ever. You can report issues directly to City staff and track the progress of your issue to completion. You can also keep up to date on City news and events.

Here’s how it works:
1. See something in Richardson that needs to be fixed? (A pothole, high weeds/grass, missed trash/recycling collection, graffiti, watering violations, etc.)

2. Submit a request through the app. You can attach a photo and pinpoint the location using your phone.

3. City staff receives the request and resolves the issue.

You can submit issues anonymously or provide your contact information to receive updates when your request is completed. Using the MyRichardson App, you are also able to track the status of your request.

What’s New

Version 3.3.4

Updated options for material type for BABIC collections.

Ratings and Reviews

2.3 out of 5
10 Ratings

10 Ratings

Frieselu ,

Can’t submit issues

The issues submission consistently crashes the app. Useful info, but missing an important piece.

44mom76 ,

Love app but it needs work

Several times have tried to report issues...dead animal, pothole, etc. the location map never works and sometimes when I hit submit that blue wheel just spins and spins and I have to shut it down and redo the whole thing and submit again. Don't always have time for that.

Kaka DR ,

Good App

The application need some improvement, but not bad for information and communication.


City Of Richardson
7.1 MB

Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.



Age Rating


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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