iPhone Screenshots


The MyRichardson App makes connecting with the City of Richardson easier than ever. You can report issues directly to City staff and track the progress of your issue to completion. You can also keep up to date on City news and events.

Here’s how it works:
1. See something in Richardson that needs to be fixed? (A pothole, high weeds/grass, missed trash/recycling collection, graffiti, watering violations, etc.)

2. Submit a request through the app. You can attach a photo and pinpoint the location using your phone.

3. City staff receives the request and resolves the issue.

You can submit issues anonymously or provide your contact information to receive updates when your request is completed. Using the MyRichardson App, you are also able to track the status of your request.

What’s New

Version 3.3.4

This app has been updated by Apple to use the latest Apple signing certificate.

Updated options for material type for BABIC collections.

Ratings and Reviews

2.2 out of 5
13 Ratings

13 Ratings

Frieselu ,

Can’t submit issues

The issues submission consistently crashes the app. Useful info, but missing an important piece.

44mom76 ,

Love app but it needs work

Several times have tried to report issues...dead animal, pothole, etc. the location map never works and sometimes when I hit submit that blue wheel just spins and spins and I have to shut it down and redo the whole thing and submit again. Don't always have time for that.

Chris the Hun ,

Does what we need

Most important feature is the BABIC request, which works perfect.

App Privacy

The developer, City of Richardson, has not provided details about its privacy practices and handling of data to Apple.

No Details Provided

The developer will be required to provide privacy details when they submit their next app update.


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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