We are constantly working to fix bugs and create enhancements to improve our app.
Ratings and Reviews
Fee’s and pricing
The app works fine. I don’t appreciate the fact that fee’s are being charged when adding money to my child’s account! It’s already terrible that he eats breakfast at home, then get’s to school and if he wants a chocolate milk or a juice, he’s being charged the $1.50 for a whole breakfast! That’s ridiculous! Kids should be charged for what they eat or drink only because the rest of the food that’s uneaten goes in the trash by the teachers, that’s wasteful! Not only that, they’re some children that comes to school hungry and can’t afford breakfast nor lunch for that matter and they’re throwing away freaking food! Everything is highway robbery and shouldn’t be! I’m pretty sure a small milk and an even smaller size juice, shouldn’t be $1.50. He’s only in 1st grade!!!!!!
Overly Complicated Simplicity
Initially, I had no problems using the app. However, as time passed and I started using it more frequently, it became too much trouble for its worth. Too much time wasted trying to figure out things that are clearly oversights on behalf of the developer of this app. Keep it simple folks. Don’t move the things that work well around when you make updates. It just does make sense. Also, why would any payment page include “add method of payment” and display the symbols for Visa, MasterCard, American Express, etc. yet not accept the American Ecpress credit card? I have spent 2 days trying to add money with my American Express card and keep arriving at a dead end. Not to mention, no where does it say you don’t accept American Express (a notice would have saved me lots of hassle and time). In fact, the reason I finally found out the problem I was as having was due to the app not accepting American Express is because I learned about it here while reading the reviews. It’s extremely misleading having American Express symbol next to forms of payment. Do yourselves a favor, read through the reviews, and do something about the feedback you’re receiving. The numbers speak for themselves, and the majority of your reviews are not positive. You need to make it a great app before another developer does so in a better app and the schools cancel their contracts with you. It’s just a matter of time, and the opportunity is yours to lose. Good luck!
Worst Payment App Ever Used!
Thankfully I have only had to login to this company's website and now pay app a few times in total since moving into a school district which uses this company to make the advanced payments on my children's meal account. Up until today, I used the web browser version which is always so slow (constantly freezing and having to refresh), but then today would not even finalize my payment after 2 attempts and 20 min wasted. So I downloaded the pay app version hoping for an improvement, and although, after having to make 2 separate transactions for my 3 children's meal accounts, it does at least "appear" to have FINALLY processed the payments as pending (keeping my fingers crossed), I sadly need to report another 20 min were wasted. This is ALL your company does and you are unable to make it user-friendly, intuitive and most importantly efficient?? Good grief...sell your company to one of your competitors please...or fix it right.
- Heartland Payment Systems, Inc.
- 173.4 MB
Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, Arabic, Spanish
- Age Rating
- Rated 4+
- ©Heartland Payment Systems - Heartland School Solutions
With Family Sharing set up, up to six family members can use this app.