mySSEMC provides Snapping Shoals EMC customers account management at their fingertips. Customers can view their usage and billing, manage payments, notify customer service of account and service issues and receive special messaging from SSEMC.

Additional Features:

Bill & Pay -
Quickly view your current account balance and due date, manage recurring payments and modify payment methods. You can also view bill history including PDF versions of paper bills directly on your mobile device.

My Usage -
View energy usage graphs to identify high usage trends. Navigate graphs quickly using an intuitive gesture based interface.

Contact Us -
Easily contact SSEMC by email or phone. You can also submit one of the many predefined messages, with the ability to include pictures and GPS coordinates.

Maps -
Displays facility and payment dropbox locations on a map interface.

What’s New

Version 3.7

Minor Bug Fixes

Ratings and Reviews

2.4 out of 5
12 Ratings

12 Ratings

Msgalantgirl ,

Too many issues now

Since this app has updated, I cannot find where to log out Thumbprint or faceid would really be great to use when logging in. Can we get this feature added? I tried adding my phone number but it o my allowed me to do so if I wanted to be on the do not call list. Why would I add my number and then say “Do not call” me?! There are several great features with the app and it used to be convenient but the logging in and out is important for me and while the main office should have my phone number listed, it would be great if it was on the app too.

Ansans1010 ,

Login issues

I’ve been having problems logging in to pay bill. Keeps saying email or password is incorrect when it’s not.

Rendaphillips ,

Having issues -UPDATED***

App hasn't worked correctly since iOS 10. If trying to make a payment using bank account, app freezes.
UPDATE: freezing issue still isn't resolved in update. When entering bank info (specifically bank account #) app freezes. Therefore, cannot make a payment through the app if having to enter banking info.

App Privacy

The developer, Snapping Shoals EMC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • User Content

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Identifiers
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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