MyUS Shopping Marketplace 4+

Very bad services, I’d never recommend

The bad reviews will look like we’re just hating but they really have poor customer care service. I made a payment to buy a product and on the same day I did that, my account got cancelled without any notice. I found out when I was trying to log in the following day and I was being told that I’m using invalid credentials. After using their WhatsApp chat, I was then told my account has been cancelled. After trying to enquire, no one gave me an explanation as to why, I was just being given generic answers. On the payment I made, I was refunded later but due to exchange rates, the money I got in return was less than what I initially paid and because of that, I couldn’t even afford to buy what I wanted in the first place.
I was really disappointed in the how my matter was treated. If only I could give zero rating.

No longer choose store!

Very bad update!!! I can no longer choose a store and shop its products. What a mess. Will find a new app to help with shipments now.

Developer Response ,

Thank you for installing the MyUS Marketplace app and providing feedback on your experience. Unfortunately, the store shopping feature has been disabled due to system restrictions. We’re continually adding new products to MyUS Marketplace so you can shop the same products as you’d find on Amazon, Walmart, eBay, Macy’s, and more, in one seamless experience. In the mean time we do have our buying assistant feature on shopping.myus.com where you can purchase products from any website using the url of that site. We apologize for the inconvenience and appreciate your patience as we work towards improving our app’s customer experience.

Doesn’t work

It’s plan awful the app doesn’t even function

Developer Response ,

We are sorry to hear that you are having issues with the app. Please reach out to mobilesupport@myus.com with what errors you are running into. We will make sure to take care of any issues promptly.