MyZen by Zenoti 4+

Upset

terrible terible I am all your help me to download this app to keep track of my tips and so forth that I can tell you that I’ve used it a little bit and it crashed on me. I cannot seem to pull the screen up. I have uninstalled and reinstalled numerous times. smh

Developer Response ,

We understand your frustration. Significant improvements in stability have been made since your review. For further assistance, do contact myzensupport@zenoti.com. If things have improved, please reconsider your rating. Your feedback is invaluable.

Highway robbery

I have had the gigantic,unfortunate experience of my tips being held hostage, by MyZen.
For two weeks, I have worked for a company that uses MyZen to give your accrued credit card tips.
Every single day this app tells me a different story of why my application is not correct. I’ve been passed around from online helper to online helper with no actual help. Every day I’ve submitted new applications so I might hope to get my tips. Including face ID, three-dimensional with my video camera
Drivers license and passport. They refuse to give me my tips.
If you are reading this and wondering if you should use MyZen for your company, I cannot urge you strongly enough to go with another company. I also relocated here for three weeks, when I could’ve taken more time to deal with this issue. No one has helped me, they’ve asked me for everything under the sun to no avail. Do not use this company. It’s almost enough for me to seek out another job. But since I just moved, I don’t have that luxury.

Stole my tips

Logged in and its asking me to verify my account (already done) now its saying my phone and e mail isn't associates with an account. The mailing of my card has taken an excessive amount of time. I’ll be damned if I link my actual bank account to the piece of trash application to transfer funds(dont get me started on the horrific website I have to use to do my job that this same company runs). So, almost 200 in tips arent accessible, and have been stolen by this company by simply saying that my wallet doesnt exist. If you are thinking if working for a company that uses this application….. RUN!!! Nothing on this works correctly.

Developer Response ,

Hi there, we're truly sorry for the difficulties you've encountered with our app and services. This is not the experience we want you to have. If you're still facing problems, please contact us at myzensupport@zenoti.com. Additionally, if these concerns have been addressed and you're no longer facing these problems, we kindly request you to reconsider your review. Your feedback is vital in helping us make improvements. Thank you for reaching out.