I gave the app 2 stars because I like Napa as a company but this app is not good. It is glitchy, it randomly closes, it loses my saved info constantly, and when it actually does work it is incredibly slow. I hope that Napa improves the app soon because I hate some of the other stores but because their site/apps load and work properly I often go to them because this app doesn’t show me what’s in stock.Speaking of “in stock” the app offers options that have been discontinued months or even years ago (according to my local store) so even if I order a part I’m often contacted to pick a different item, always at a higher price, because the option I choose isn’t offered anymore.If the guys at my local store weren’t so nice and helpful in person then I probably would’ve gone to using a different parts store already. Luckily they’re nice and also, my local options are very limited.

I have used this app for almost 15 minutes and have managed to be overly frustrated with UI elements moving around and the promo at the top of the screen taking extra Time to load, so when I click on the search bar it seems to think I clicked on the promo instead of the search. Or when I click on the search and it get moved I have to start all over again. I know it’s just the app bc the website has great functionality and doesn’t have any issues or bugs as the app does. Only downside is you have to make sure your car shows up when first opened the website witch doesn’t always happen. Overall I recommend using the website, maybe even adding a shortcut to the homepage instead of using there app. I would definitely still recommend Napa just not the app.

This app is more broken than my 1999 Cherokee I’m trying to fix, but can’t because of this broken app. It’s come full circle. I got the app, because I had hoped it would streamline my purchases. I thought I would be able to stay logged in, save vehicle info, order parts online to pick up in store. So far none of that is possible. It logs me out after every use. The app will not store my vehicle info (I have to put it back in every time), and I’ve never been able to successfully purchase parts to be picked up in store. It runs like an app from 2007, but worse. It’s like they hired some franchisee’s kid to develop it. Even worse, their website isn’t much better. There isn’t a single redeeming quality about this app.

I doubt that the developers read the reviews. This is an absolutely useless, poorly made by non-professional app. I try to use it from time to time but I always close it because it is useless. Have you tried pasting the part number into the search engine? No? It keeps scrolling down and inserting the email address) It keeps asking for some car if I just want to find parts) I do repairs and I will say that I am looking for parts online. And yes, I have never bought anything in this store thanks to the non-professional developers. I understand that having a turban does not make them professionals) And yes, I only bought something offline in this store once after standing in a long line. And yes, this was obviously the last attempt to give a chance to this useless app and store. Other suppliers have replaced these non-professionals. Let them enjoy the variety with turbans