Managing your finances on the go has never been easier with NB|AZ’s Mobile Banking app1.
• Manage finances with an easy-to-navigate display
• Make quick transfers and quick payments
• Pay single or multiple recipients at the same time
• Send, request, and receive money with Zelle®2 to people you know and trust (Personal)
• Deposit checks using Mobile Deposit*4
• Submit Wire Transfers3, 4 and view transfer history
• Select from 40+ personalized alerts
• Dispute transactions and place stop payments
• Export transactions to PDF
• Locate NB|AZ branches and ATMs
Bill Pay (Personal):
• Pay eBills
• Make quick payments
• Create one-time and recurring payments
Bill Pay (Business)4:
• Make payments quickly to existing payees
• Create one-time payments
• Cancel scheduled payments
ACH Direct Deposit (Business)3, 4:
• Send, edit, or cancel single or recurring payments
• Add or edit ACH payees
• Review payment history
User Management (Business)5:
• Add or edit users/entitlements
• Reset passwords and more
Dual Authorization (Business)6:
• Submit approvals prior to cutoff
Advanced Security Features:
• Enable biometric authentication on supported devices
• Get added layers of protection with multi-factor authentication
• Set up and manage security alerts
• Send and receive secure messages
To Use the App, You Must:
• Have a deposit, loan, line of credit, or credit card account with NB|AZ
• Have a compatible mobile device and U.S. phone number
• Be connected to Wi-Fi or a mobile internet data service**
Have a comment or question? Email us at firstname.lastname@example.org.
**Message and data rates may apply. Please check with your carrier for details.
1 Mobile Banking requires enrollment in Digital Banking. Fees from your wireless provider may apply. Please refer to the applicable Rate and Fee Schedule (Schedule of Fees or Service Charge Information). Subject to terms and conditions of the Digital Banking Service Agreement. Trademarks used are the property of their registered owner and National Bank of Arizona is neither affiliated with nor endorses these companies or their products/services.
2 U.S. checking or savings account required to use Zelle®. Transactions between enrolled users typically occur in minutes. See your Zelle® Payment Service Agreement for more details. Standard text and data rates from your mobile phone carrier may apply. Available services are subject to change without notice.
Zelle® is intended for sending money to family, friends, and people you know and trust. It is recommended that you do not use Zelle® to send money to people you don’t know. Neither Zions Bancorporation, N.A. nor Zelle® offer a protection program for any authorized purchase made with Zelle®.
In order to send payment requests or split payment requests to a U.S. mobile number, the mobile number must already be enrolled in Zelle®.
Zelle and Zelle related marks are wholly owned by Early Warning Services, LLC. and are used herein under license.
3 Wire Transfers and ACH Direct Deposit require enrollment in each service. See the Personal or Business Schedule of Fees for fees associated with each service.
4 Feature availability for business users is subject to user Entitlements.
5 User Management and certain administrative capabilities are restricted to Customer System Administrators (CSAs) on the business profile. Other conditions may apply, such as if the business has enrolled in Dual Authorization for certain transactions. Refer to the Digital Banking Service Agreement for more information.
6 Approvals are currently applicable for businesses who are enrolled in Dual Authorization, where two business users are required to complete certain transactions (one initiator and one approver).
Thank you to our customers for providing valuable feedback. We continue making improvements by fixing bugs and improving the experience.
• Eligible personal Digital Banking customers can now apply for wire transfer capability using a digital signature.
Ratings and Reviews
iPhone Finger ID Log On doesn’t work
Just installed the app on my IPhone 8 and the Finger Print Log in doesn’t work.
It works with my other accounts on my phone. I even called Customer Support and had them walk me through the install process and still it doesn’t work.
Developer Response ,
Thank you for your feedback. We are interested in troubleshooting with you and helping getting Touch ID to work. Please contact us at email@example.com and we will contact you.
Not Customer Friendly
I’ve been a customer for many years. Usually apps get better for customer use, who knew it would get impossible to use. It takes many prompts to find a transaction because most are listed by merchant number instead of business name, which takes you into an a journey of several prompts to determine the transaction and reconcile your account. Then when you go back to main page to continue on the app starts all over, it does not pick up where you left off so you will need to memorize the merchant numbers to know where to proceed. Another new feature is when you go to your credit card transactions you are logged out of the NB/AZ app and will need to log on again (fingerprint or password) if you want to go back. In the days of being dependent on quick easy access to your money/account this is the worst app ever. The bank says it’s for customer protection, I guess that means the frustration level would make a criminal give up.
Developer Response ,
Thank you for your feedback and we apologize you are having issues with our app. We would like to troubleshoot the issues with you and hopefully resolve them. Please reach out to us at firstname.lastname@example.org and we will contact you. We look forward to hearing from you.
Limited features, not user friendly
Many times the instructions given for making a correction or change are impossible to complete.
For example I was in one of our accounts and needed to change email address in profile. Instructions say to go to online banking and select preferences. In the mobile app there is no”online banking” selection to choose so I left the app and googled the website and selected online banking but then there was no “preferences” selection and no way, that I could see, to login. It has been my experience that the app is not user friendly and offers very little in ability to manage your information ie address changes, email changes, closing account etc. The account view of transactions is very difficult to decipher and is limited in information it provides as far running balance etc
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- User Content
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- ZB, National Association
- 63.7 MB
- Requires iOS 13.0 or later.
- Requires iPadOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
- Age Rating
- © 2022 Zions Bancorporation, N.A.