Screenshots

Description

Managing your finances on the go has never been easier with NB|AZ’s Mobile Banking app. Whether you need to check your balances, make a quick transfer or a quick payment, deposit a check, manage your alerts and notifications, or find a NB|AZ branch or ATM, NB|AZ Mobile Banking has you covered.

• Manage finances with an easy to navigate display
• Make Quick Transfers and Quick Payments
• Pay single or multiple recipients at the same time
• Send, request, and receive money with Zelle® -- a fast way to send money to people you trust
• Deposit checks using the Check Deposit service*
• Select from 40+ personalized alerts for balance thresholds, credit and debit card activity, fraud, and more
• Dispute transactions and stop payments
• Locate NB|AZ branches and ATMs

Bill Pay:
• Pay eBills from your mobile device
• Make payments quickly from the homepage
• Create one-time and recurring payments
• View up to 18 months of payment history

Advanced Security Features:
• Enable Touch ID or Face ID on supported devices
• Get added layers of protection with multi-factor authentication
• Set up and manage new security alerts
• Send and receive Secure Messages

To Use the App, You Must:
• Have a deposit, loan, line of credit, or credit card account with NB|AZ.
• Have a compatible mobile device and U.S. phone number
• Be connected to Wi-Fi or a mobile internet data service**

Have a comment or question? Email us at mobilesupport@nbarizona.com.

*Check Deposit requires a rear-facing, autofocus camera
**Message and data rates may apply. Please check with your carrier for details

Mobile Banking requires enrollment in Digital Banking. Fees from your wireless provider may apply. See Personal Accounts Schedule of Fees for all account fees. Subject to the terms and conditions of the Digital Banking Service Agreement. Trademarks used are the property of their registered owner and National Bank of Arizona is neither affiliated with nor endorses these companies or their products/services.

Must have a bank account in the U.S. to use Zelle. Transactions typically occur in minutes when the recipient’s email address or U.S. mobile number is already enrolled with Zelle. See your Zelle Payment Service Agreement for more details. Standard text and data rates from your mobile phone carrier may apply. Available services are subject to change without notice.

Zelle is intended for sending money to family, friends and people you know and trust. It is recommended that you do not use Zelle to send money to people you don’t know. Neither National Bank of Arizona nor Zelle offer a protection program for any authorized purchase made with Zelle.

In order to send payment requests or split payment requests to a U.S. mobile number, the mobile number must already be enrolled in Zelle. Payment requests to persons not already enrolled with Zelle must be sent to an email address.

Zelle and Zelle related marks are wholly owned by Early Warning Services, LLC. and are used herein under license.

What’s New

Version 7.0.10

We regularly make updates to our mobile app in order to give you the best experience. Enable auto updates to ensure you always have the most recent version installed. This update includes: Minor bug fixes and improvements to the ordering of accounts on the home page.

Ratings and Reviews

3.9 out of 5
293 Ratings

293 Ratings

cindyinaz ,

Limited features, not user friendly

Many times the instructions given for making a correction or change are impossible to complete.
For example I was in one of our accounts and needed to change email address in profile. Instructions say to go to online banking and select preferences. In the mobile app there is no”online banking” selection to choose so I left the app and googled the website and selected online banking but then there was no “preferences” selection and no way, that I could see, to login. It has been my experience that the app is not user friendly and offers very little in ability to manage your information ie address changes, email changes, closing account etc. The account view of transactions is very difficult to decipher and is limited in information it provides as far running balance etc

ArizonaListening ,

Not Customer Friendly

I’ve been a customer for many years. Usually apps get better for customer use, who knew it would get impossible to use. It takes many prompts to find a transaction because most are listed by merchant number instead of business name, which takes you into an a journey of several prompts to determine the transaction and reconcile your account. Then when you go back to main page to continue on the app starts all over, it does not pick up where you left off so you will need to memorize the merchant numbers to know where to proceed. Another new feature is when you go to your credit card transactions you are logged out of the NB/AZ app and will need to log on again (fingerprint or password) if you want to go back. In the days of being dependent on quick easy access to your money/account this is the worst app ever. The bank says it’s for customer protection, I guess that means the frustration level would make a criminal give up.

Developer Response ,

Thank you for your feedback and we apologize you are having issues with our app. We would like to troubleshoot the issues with you and hopefully resolve them. Please reach out to us at appstorefeedback@zionsbancorp.com and we will contact you. We look forward to hearing from you.

Name_In_Use ,

Convenient. However...

The app is very convenient and useful. Makes life very easy as far as banking with them. However, I miss the extra convenience of just using my thumbprint to log in. I used to be able to use it, then a couple updates went by and couldn’t anymore. That is the only issue that I have. Perhaps also adding the option to change account settings like address change and what not from the app would be nice too. That’s just another bonus if we can get it.

Developer Response ,

Thank you for your feedback. Our app does support Touch ID. Please try to uninstall and reinstall our app from the App Store. After doing that, check the 'Settings' page again to enable Touch ID. If you continue to have issues, please email us at appstorefeedback@nbarizona.com and we will contact you to further troubleshoot.

App Privacy

The developer, ZB, N.A., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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