NC Lottery Official Mobile App 17+

I’m not sure what happened with your most recent update but now I get an “invalid ticket” message every time I try to check any scratch offs. I have tried several different tickets from several different stores and they all say invalid when scanned. It still allows me to scan for lucky rewards/2nd chance games but won’t tell me if I won anything or not. I have uninstalled the app then reinstalled it but still experiencing this issue. Hopefully it will be fixed soon.
Also, is there a way to turn off the ticket entry limit? I understand it’s to keep people from going overboard but I personally collect a big stack of them over a long period of time and try to scan them in all at once but I can only do a small amount each day. It’s rather inconvenient. Thanks for any help with these issues.

ticket scanner hasn’t worked at all the past couple days since installing the newest update. please fix it, it shows the camera scan screen but does nothing edit: it’s been days since i wrote that. ticket scanner still not working for me on ios, but my bf could get it to work on his samsung. please update it again and fix it on ios!! edit 7/26: i just called and the agent said they are aware that this is an issue they are working on but do not have a time frame yet, and to keep checking back. Hopefully it’ll get fixed soon. Having to manually input the numbers just to get a couple points for each ticket is so annoying.

— final edit 7/27: It’s been updated and working again today. Scanner is back to normal. thank you!

I should have believed what I read in the reviews. Not that this app has ever been brilliant, it did at least work sufficiently most of the time. Now I’m just continually cycled onto it’s ridiculous change password site and then forwarded to same game server site this just a blank screen. Yes of course I do change my password the first time. Now you don’t even forward me an email. So I wonder who out there has hijacked you to steal information. If I ever get back in, my money is coming out and this will never se my phone again. Maybe, if it’s convenient, I play occasionally when I get gas. Very disappointed. How do manage to execute a customer experience like this in todays tech world?

….Follow up a few weeks later, still poor, ver poor. Just ruins my confidence that NC Lottery is trustworthy in any way. I would like to say goodbye to the money in my account that is being held hostage. 🤌🏼 Guess I would have lost it anyway.