Love the app. I just have 2 issues. 1st I’ve had points in the thousands & when I come back in a couple of days to apply to a particular drawing they were gone. Wiped cleaned with no explanation. 2nd why aren’t the states winners list a little more clear. When the app was 1st created there was a section for winners for that you could look at to see if there were winners in your area and what they played to win. Whether the winner won on a scratcher, drawing or some sort of 2nd chance drawing. It’s a hunt now and I occasionally stumble across who wins but if you told me I’ll give you a million dollars to do it again I probably couldn’t do it. Just asking for a lil more user friendliness.

Yes people win when they buy digital tickets, really the lottery been digital for ever! Tickets can have hand selected numbers and or random system generated numbers and every ticket sold is added to master list for each drawing and the moment the winning numbers are picked, u can immediately check your numbers on your tickets and see if you matched all numbers- if you did then you won! If you won on an online or app purchased ticket then the system email you at registered address; including for 2nd chance and or for entry's for drawings thru lucky rewards. A chick i used to mess with, her momma won a lucky rewards drawing with 2 $10k winners and she did it all thru the app of course and they emailed her and sent notification thru system to app and she found out only a few mins after the drawing. She went to raleigh or whatever and got her $! I was psyched for her cuz she was broke in a bad way financially. Dont doubt it, it is 2024 yall dang. Smh Good luck yallq

App is barely usable for claiming and withdrawals. Emails generated to prompt are so generic, that if you have multiple claims it is unclear which claim is being addressed. If claim is made and you continue to play the “claimed” money will be put back into play at some random time and can be played with no notice and withdraw will not be initated. SO BEWARE CLAIMED DOES NOT MEAN SENT FOR WITHDRAWALS. App freezes and it is frequently difficult to navigate to non “play” areas. Redeeming rewards works part of the time. To claim according to the email sent states go to My Account and select View Now button. ???? I have no idea where that is, non existent. I have used the CHAT option and spoken to several support personnel some are ill prepared others regurgitate what memo they see on your file without looking at a transaction in question. If NC EDUCATION LOTTERY wants to really run a ligit On Line Game site they have to fix this App. Also scanning in you tickets and scratcher's is down frequently as well. Good luck! I rate the App a 1 star.

I should have believed what I read in the reviews. Not that this app has ever been brilliant, it did at least work sufficiently most of the time. Now I’m just continually cycled onto it’s ridiculous change password site and then forwarded to same game server site this just a blank screen. Yes of course I do change my password the first time. Now you don’t even forward me an email. So I wonder who out there has hijacked you to steal information. If I ever get back in, my money is coming out and this will never se my phone again. Maybe, if it’s convenient, I play occasionally when I get gas. Very disappointed. How do manage to execute a customer experience like this in todays tech world?….Follow up a few weeks later, still poor, ver poor. Just ruins my confidence that NC Lottery is trustworthy in any way. I would like to say goodbye to the money in my account that is being held hostage. 🤌🏼 Guess I would have lost it anyway.