Nebula Connect(SmartProjector‪)‬ 4+

This app gives you only one way to get help trouble shooting and that is the robot chat. It won’t connect you with anyone and if you try to give a feedback through email it won’t connect you there. I really love my nebula but I just want to try and watch Disney plus through this device but it seems impossible to reach anyone to get help to set it up. I still give it 4 stars just because I love the quality of my nebula and some tricks that this app can provide but it certainly needs a lot of improvements.

I’ve been using this app for over a year and the latest update has made it worse. On Netflix, for example, I can no longer scroll down through the episodes with the mouse to select the episode you want. Instead, I have to click on an episode I’ve already watched and then click the button that shows other episodes and there I can scroll to find the one I actually wanted to watch in the first place. It’s only a mild inconvenience but I’ve never had this problem with past versions. It also disconnects from the projector every time you close the app or your phone screen goes to sleep, or if you haven’t used it in the last minute. It takes a good 5-10 seconds for the app to open and refresh its connection with the projector which interrupts the flow of presentations. I liked past versions much better. This update has brought the functionality of the app backwards.

Changed to 3 stars from 5 because I was struggling to connect. App took forever only to connect and disconnect constantly. Finally figured out that connecting to Bluetooth speaker broke everything. Deleted the nebula from Bluetooth devices and it worked great again. If a new update resolves this I will update the rating again.

You can do way more with the app than the remote so I hope this gets fixed or I won’t be able to use the Bluetooth speaker.