Screenshots

Description

Always know what’s happening in your neighborhood with real-time, hyper-local safety information from your neighbors, local news sources, and public safety agencies.
Why Neighbors by Ring?
- Get safety alerts relevant to you and your neighborhood.
- Always know when and where things are happening in your area with the Incident Map and Safety Report.
- Connect with your neighbors and share updates to keep your community safe and informed.
- Work with public safety agencies to build safer neighborhoods.
Join the neighborhood to create safer neighborhoods, together.

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We love hearing from you and we're always looking to improve the Neighbors app. As always, feel free to send your feedback to neighbors@ring.com

What’s New

Version 3.21.0

This new update contains bug fixes and performance enhancements. Everything you love about Neighbors, only better.

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We love hearing from our Neighbors and we're always looking to improve the Neighbors app. As always, feel free to send your feedback to neighbors@ring.com

Ratings and Reviews

4.8 out of 5
178.5K Ratings

178.5K Ratings

Jon @topszzzn ,

It’s a good app. The people on it- not so much.

This app has helped me stay up-to-date with events going on around me that I would otherwise not know about. Not even the news outlets locally report on events this quickly. Crime, lost pets, videos of suspicious people, you name it. It’s informative and overall just really helpful. But my issue is more with the people on this app, and I feel my issues can be better resolved if there was more filtering of the comments being posted. The comment section on most of the posts (at least in my area) are riddled with hate speech and racism. It’s inevitable, I know. But it’s really discouraging to be on this app at all if you’re trying to avoid the negativity that is usually spread on all other social media platforms. If that can be off putting to you, I would suggest customizing notifications for your area and stay off of it unless truly necessary. It’s sad that those people feel the need to provide their input on a well-intended platform.

Tbetting ,

Couldn’t alert my neighbors the first time I needed to

(Also to add to how much this app failed, I ended up having to write a note/letter to my neighbors about it letting them know.. what a joke)
First my dogs started “alert barking”. At the same time I got a Ring alert, which I have set to alert me only if it’s a person not just everything like cars etc. I brought my dogs in and looked out my window and saw a woman walking away from my (elderly) neighbors doorstep and down across their lawn and towards my driveway. I walked outside and she was walking down the sidewalk at this point, wouldn’t look at me or look back despite knowing I was there. She was carrying what looked like either large envelopes or a package. I checked my Ring and it showed her walking from across the street where other elderly neighbors reside, and then onto my other neighbors as I described. I tried to share this with my community THREE times and got denied because apparently “suspicious behavior” isn’t a priority or necessity? This was the first time in a year that something happened that I felt I needed to share and by the time I was able to word it right to this apps satisfaction over 30 minutes or more had past. How is that helping keep the “community safe?” It’s denied within seconds based off of wording.. ridiculous and it’s truly a safety concern. At this point I really don’t trust this app or Ring whatsoever.

Jimboatwork ,

Won't show videos & no help

It alerts when someone puts up a video, and my wife can see it on her iPhone, but it just goes on perma-load (black screen with a swirl) until you wear down and give up... which has been the same experience I have had with customer service. Vague advice that anyone knows, but I did it - delete, reload, I even did a factory phone reset recently. Didn't work before it, doesn't work after it. That is what it is, but when customer service is little more than a litany of "We're working on it for you" messages followed by "We haven't heard from you so please let us know if you are still having problems or we will close your case in 2 days" emails, you soon realize they are just wearing you down until YOU give up and go away. It's bad enough the doorbell can't pick up a router through the wall 2 feet away fast enough to answer the bell or see movement, but to have to forward the neighbors messages to email so I can copy the link and open it in Safari... well, what is there in that runaround to give a 2nd star? I'm giving serious thought to going to a mew system before I have to pay yet another year's maintenance fee.

Developer Response ,

Hi Jimboatwork,

I am truly sorry to hear about this poor Ring experience. This is by no means the experience that we intended for you to have. While I do understand that you have been working with our Customer Support team, I would appreciate the chance to connect with you directly. I would like to provide you with some additional assistance so that I can work to improve your overall experience. Would you email me at Kaitlyn.rosenthal@ring.com?

I would appreciate your time.

Kaitlyn R., Customer Satisfaction Specialist
Kaitlyn.rosenthal@ring.com

Information

Seller
Bot Home Automation, INC
Size
131.2 MB
Compatibility

Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English

Age Rating
12+
Infrequent/Mild Profanity or Crude Humor
Infrequent/Mild Alcohol, Tobacco, or Drug Use or References
Infrequent/Mild Realistic Violence
Copyright
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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