NerdWallet: Manage Your Money 4+

Review

I love it the app it’s wonderful easy to learn easy to track your spending him I will recommend the app to every single person I know if they want to build their credit I will download the app for people I will help them to build their credit I will give you all the business that I can give you and I will put a good review for the companies for just giving me and helping me and tracking my spending and all that… my business is to help people I know what they’re paying I know there pain to help them buy houses to help them buy cars to help them build their credit to help them build their lives my name my new name is Abraham Lincoln that’s what I’m gonna start calling myself I know about 1000 homeless people where I can offer my help to I’m buying a phone (Appel) Product I’m gonna use Apple phones just to help people because I can and (I love apples products )and (I love the company) and it’s easy to use the (system )and it’s easy to yeah it’s easy to track people all I need is to help myself and the people and I will I will let them know all about the app thank you (NEARD WALLET ) THAT why’s I LOVE the app and THAT why I am give the app 5 stars thank you.....!

Worst thing ever!

I tried to get into the website to see my information… no problem as soon as I tried to run the maze requires to cancel my account after 4 years, I came off the site to try again later. Then SUDDENLY the (phone saved) password suddenly does not work. GUESS WHAT, they have no service by phone… you can only contact them on the site that I can no longer get on!!! If this was a legitimate business they would not ask other members to help you out! What a crock!!! I still can’t get in, I will have to go to the bank and turn it over to fraud and have it stopped at that end! I do have an account with Self. And they are amazing, when I determined I was no longer in need of these services, they ANSWERED the phone immediately and put a check in my account by midnight that night of what I had saved with them and the posted closing of that account was midnight of the night we spoke. Nerd Wallet may have better advertising but a terrible way to run a business. Trying to save you all from this kind of aggravation . Try it out for a month or two then try to cancel THERE IS THE TRUE TEST! Then quickly go to your bank and ask them to close the account for you.. Get the SELF. App and move on.. to those of you from Nerd Wallet reading this please don’t state your usual answer.. we’re sorry you were not happy… well you have time to answer these posts but not your own web site… justify that!

Developer Response ,

Thanks for sharing your experience, Judye. While we currently streamline support via email, we hear you. We’ve noted that you’d like to see phone support as well. It looks like you were able to connect with a member of our support team to regain access to your account. We truly value you as a NerdWallet member, so please don’t hesitate to respond to the email you’ve received if you need further assistance.

The truth for me at least.

I was working hard as hell at a fast food restaurant for about 2 years when I met a guy who taught me about credit. He recommended this app, I quickly download it and started my journey on building my credit. I use to think “why have credit? why worry about credit?, why would I put myself at risk of owing money to a bank or personal lender, I have heard so many bad things.” But the guy I met explained to me vividly how to go about building and maintaining my credit to insure that “in the worst case scenario you’ll be taken care of, but only if you use credit for credit not to splurge. Don’t use it as a means to obtain cash you don’t have at hand. Use it as a means that ensures that as you progress in life, even if things turn sour you’ll be okay but only if you maintain you’re credibility. This app will help you, I’m certain.” This helped me out a lot, I watched my credit go from 552 to 688 in a matter of 8 months of being responsible and paying back what was owed and maintaining current or new credit accounts. I give NerdWallet a 1,000,000 star rating.

Developer Response ,

Thank you so much for your rating and review, and especially for sharing your inspiring story! It's always great to hear about successes like yours. Keep up the good work, and please let us know if you have any suggestions or ideas for us. You can share any time at appsupport@nerdwallet.com, we're always listening!