What’s New

Version 5.39.0

You can now update the Wi-Fi settings of your 2nd generation Nest Protect directly from the app, without having to uninstall the device. Go to Settings, select Home info, Home Wi-Fi help, choose the device you want to update, and tap Start.

Ratings and Reviews

WhateverForever666 ,

App was great but suddenly no support on Apple Watch

I purchased a nest years ago and absolutely love it. I have convinced several of my friends to get on board as well, after they saw a demonstration at my house. It’s convenient, helps me save money and it’s neat to be able to control it hands free via Alexa when I’ve got my hands full or my phone is dead etc. I would give this FIVE glowing stars, EXCEPT that a few days ago the nest app completely disappeared from my Apple Watch. There have been many instances when my phone was unavailable or even dead, and I wasn’t in a room with an Alexa where I NEEDED to be able to turn my air on cool. I used it regularly. Now with no communication the app was removed from my watch. Not. Cool. I read it’s because “not enough users were utilizing it.” Okay, so the answer is to screw over the users who were regularly using it, unannounced? Bring back watch compat, and you’ll get back your 5 stars and I’ll go back to recommending this product to everyone I know.

SuperTrooper14351 ,

Won’t connect with Nest Thermostat

I was excited to get this Nest Learning Thermostat! It was a gift. I didn’t need one and having a smart thermostat wasn’t really necessary since I believe the smarter simple things are like a thermostat the more things can go wrong. I’m old school and like things simple. Generally, I’ve found the “smarter” devices are means the more things can and will go wrong. Simple switches don’t break or have issues as much as high tech, smart devices.

Be that as it may, this Nest was a gift so I used it and installed it. Installation was simple enough. It took a while for it to charge up so we didn’t have air conditioning for a while until it “charged up”. Then came the real fun, trying to get the poorly rated app to work with my internet connected smart Nest device. Two days and several wasted hours later, poorly rated app since won’t connect with internet connected Nest.

Setting up the Nest account with my google account was difficult and the G-code too hours to receive. Once the account was made, using the QR reader in the app didn’t work and the app couldn’t find my internet connected Nest. And The entry key number didn’t work either. So now this is just a fancy thermostat that won’t work with the poorly rated app. So, it blows!

Wes-A ,

Google Controls Your Cameras Now

Apparently Google has decided that they don’t care if you purchased a camera with a specific set of advertised features, if they feel like disabling or modifying them, they will and it’s your loss. Their latest update removed my choice as a consumer to decide if I want a glaring bright blue LED light to be turned on. After years of having my camera mounted inside the glass on my front door, with the LED light off so as to not create a blinding glare or alert intruders to the camera, Google pushed a software update that forced the light on.

You see, they no longer care if a consumer wants control over the devices they purchased. They believe they know what’s best for you, and they’re going to force it on you. When I contacted customer service, I was basically told they decided it was best for me and I’d have to deal with it. Refunding my purchase was not an option.

There are less expensive cameras on the market that have similar feature sets and that aren’t controlled by Google forcing themselves into your home. Choose a company that believes if you purchase a product you should have the right to use the feature that came with it when you purchased it. In other words, someone other than Google.


Nest Labs, Inc
345.6 MB

Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch. Apple TV.


English, Dutch, French, German, Italian, Spanish

Age Rating
Rated 4+
© 2011-18 Nest Labs, Inc.


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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