Home Connect (America‪)‬ 4+

Control smart appliances

BSH Home Appliances Corporation

    • 4.4 • 1.4K Ratings
    • Free

Screenshots

Description

Control your smart kitchen and home appliances in a simple and convenient way with the Home Connect app. Download the free Home Connect app now!

Intelligently connected to your household

Make the best of your home appliances from Bosch, Thermador, and Gaggenau by connecting them to the Home Connect app.

Control and monitor your kitchen and home appliances
Start, stop, and select programs and timers
Get push messages when your program has finished
Automate everyday tasks and routines
Easier use of appliances via the app
Exclusive in-app functionalities
Recipes and endless cooking inspiration with Kitchen Stories

Control and manage your smart appliances anytime

Did I switch off the oven? Instead of heading back home to check, simply take a look at the app. You will see the status of your appliances straight away with immediate access to important functionalities, whether at home or on the go.

Be aware of all that’s important

Oh, the fridge door has been left open? When do I need to descale the coffee machine? Important notifications and reminders regarding maintenance and care will be sent to you automatically. And even if things don’t go to plan: Using remote diagnostics, our customer service will help you out with resolving the issue. You can also simply check the manual which is conveniently stored in the app.

Voice-control your household via Google Assistant or Amazon Alexa

Whether it’s making coffee, preheating the oven, or starting the washing machine: Voice your command and Google Assistant or Amazon Alexa will take care of the rest. What’s more, you can use predefined or individual routines for recurring tasks, like having your coffee made at the same time each working day.

Finding the best program and other little helpers

Dishwasher, dryer, or oven – depending on the appliance and task at hand, the app will recommend the right program with the ideal settings, whether it’s a pile of dirty dishes, a load of washing, or the cheesecake recipe for your next family reunion. And with Coffee Playlist you can even fulfil your guests’ coffee needs to match that cheesecake.

Never run out of dishwasher tabs again

Are you fed up being out of dishwasher tabs over and over again? With Home Connect and our tab counter you will never have to think about it again. Connected to Amazon Alexa and its smart reordering service, your dishwasher tabs will be reordered on demand before you run out.

Control your home with Apple Watch

Monitor and manage your appliances with your Apple Watch. All you need is the Home Connect Watch App for your Apple Watch in addition to the Home Connect app.

Is my data safe?

Absolutely. All connections to Home Connect and our partners use TLS, a cryptographic protocol ensuring data transfer security. Additionally, each version of the Home Connec app is certified by TÜV TRUST IT (Austria).

Do you have any questions or feedback? Drop us a message at home-connect.us@Home-Connect.com, we’re happy to hear from you.

Find comprehensive information on Home Connect and all suitable appliances from Bosch, Thermador, and Gaggenau:

Website: https://www.home-connect.com/us/en/

Instagram: https://www.instagram.com/homeconnectapp/

YouTube: https://www.youtube.com/c/HomeConnectGlobal/

What’s New

Version 8.5.0

[+] More accurate instructions for activating remote start on your appliance

[+] A more streamlined process for connecting your home appliances

Ratings and Reviews

4.4 out of 5
1.4K Ratings

1.4K Ratings

Bafflegab Rey ,

Mostly works but some areas need polish

Once you’ve got an appliance linked, things tend to work pretty well. It can be a little opaque right up until you’re finally able to make it happen.

The app itself it reasonable, but there is one specific area that lacks polish: Appliance Information. This is vital information that is difficult to transcribe, so why can’t I select and copy the serial number, model number, or anything useful on this page? Moreover, why does starting a Support case not automatically populate the form with data from Appliance Information?

These limitations created an awkward experience today while trying to start a support case for a hardware defect: I needed to fill out a form in the app that required multiple pieces of information that were available from Appliance Information, but the only way to fill it out was to write all of that complex information down on a piece of paper, then type it into the form. It seems like it could’ve just auto-populated, but maybe the developer just hasn’t gotten to it yet?

Developer Response ,

Hello. Thank you for your feedback as we are always looking to improve the experience for our users. We appreciate your detailed comments about appliance information and support cases, and we will forward this on to our development team so they can look into it. Please reach out to service.us@home-connect.com or call 1-800-944-2904 if you would like to share more details about your experience. Regards, your Home Connect Team.

Arthur Dent ¯\_(ツ)_/¯ ,

The following improvements will make this app better

Our new Bosch fridge is great but not perfect. Specifically, it makes way too much ice and it seems that with opening and closing the drawer, as the ice shifts, it makes even more ice to the point that if overflows to the bottom of the fridge cabinet.

While I am not sure the fridge software can be updated to prevent that, I wish the app allowed me to do few things:
1. When I set notification for full tray, I wish I had an option setting to turn off the notifications, once I set the ice-maker to off. There is no point in notifying me repeatedly about the full tray over and over again, once I turned off the ice maker.

2. I wish there was an option setting to actually turn off the ice-maker when the first “tray-full” notification is triggered. This way, the ice maker will stop producing until reenabled again, this could precent ice from overflowing.

This is a pretty annoying problem with this fridge and the above additions will at least make life easier with the overzealous ice maker this fridge has.

Thanks!

Developer Response ,

Hello! Thanks for the feedback, this helps us make our products better. We forwarded your comments to the developers to see if there are any improvements we can roll out. Thanks again for your feedback.

zip__tyler ,

Garbage software

The app overly user friendly and it wants to take you on these long tours talking about how great this app is but never really gets down to actual business. After going through all the tours, l was finally able to get to the part where l connect my Thermador Oven. The oven’s manual instructed me to connect to the wifi network that the oven creates which is used to connect to the Home Connect App which will then connect the oven to my home’s wifi network. I was able to successfully connect my smartphone to the oven’s temporary wifi network but the app refuses to work with it and says “no data connection through network”. I’ve read everything the manual says but things will not operate according to the manual. My career has been deeply involved with trouble shooting electronics and software. l can tell that this platform had a lot of money go into the graphics layout and the long tours, but very little effort was put into the software development. The system is full of bugs and is incomplete.

Developer Response ,

Hello, we apologize that you are running into issues with your appliance connecting. It seems you are following the correct steps so we would need more details to help trouble shoot. Please reach out to our team at service.us@home-connect.com or call 1-800-944-2904 and we can help with these connection issues. Best regards, your Home Connect team

App Privacy

The developer, BSH Home Appliances Corporation, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Contact Info

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • User Content
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Search History
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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