Sub-Zero Group Owner’s App 4+

Smart Kitchen Appliances

Sub-Zero and Wolf

    • 1.5 • 28 Ratings
    • Free

Screenshots

Description

Enhance your Sub-Zero, Wolf and Cove experience. The Sub-Zero Group Owner's App enables users to connect to select Sub-Zero refrigerators, Wolf wall ovens and Cove dishwasher. Select cooking modes, monitor meals remotely, set and monitor dishwasher cycles, receive timely notifications and more.

With Sub-Zero, Wolf, and Cove WiFi-enabled appliances, you have convenience, peace of mind, and knowledge in your palm. This ultimately ensures your appliances always perform at their very best.


• Preheat your oven
• Set kitchen timers
• Select cooking modes
• Monitor probe temperatures
• Start wash cycles remotely
• Choose wash cycles and options
• Order detergent pods and rinse-aid through Amazon Dash Replenishment
• Select refrigeration and ice making modes
• Receive timely notifications to your mobile device
• Connect voice assistants



Get step-by-step instructions on how to connect, view a complete list of WiFi-enabled appliances, and download a quick start guide at subzero-wolf.com/connect. Have a question? Call Customer Care at 1-800-222-7820.

What’s New

Version 3.9

Thank you for choosing Sub-Zero, Wolf, and Cove.

This update includes:

• Support for Designer Series Refrigeration appliances
• Bug fixes

Have a question? Email appfeedback@subzero.com or call Customer Care at 1-800-222-7820.

Ratings and Reviews

1.5 out of 5
28 Ratings

28 Ratings

MC Winchester ,

One star for a nice idea

For the amount SubZero and Wolf appliances cost, it would be nice if they invested in some QA of what is a pretty basic app - this thing crashes on a regular basis. It’s also *really* annoying to have to hit “Skip” every time I start up the app to get past intro screens I’ve seen a hundred times - if there was a “don’t show this again” checkbox I’d check it enthusiastically.

In the most recent version, I launch the app only for it to tell me it’s “connecting” to my oven and fridge, before eventually timing out and blaming it on WiFi problems (even though I can see both appliances happily connected to my Eero system, and I still get notifications from the oven). If I go to the fridge in the app, tell it to remove the fridge, wait for it to fail to do that, force quit the app, and then relaunch, somehow everything works. I have to do this daily at the moment.

Does anyone test this, even once for the most basic use case? If so, please find another line of work.

Developer Response ,

Thank you for your app suggestion with regard to the landing page. We are sorry you are experiencing an issue with the SZG Owner's App after the update. Our developers are investigating the issue and working on a solution. Thank you for your business. We appreciate your patience while we work on a resolution. Our Sub-Zero Customer Care Team is available at (800) 222-7820, Monday-Friday, 8:00 a.m. - 6:00 p.m. CST. Thank You, Digital Product Experience Team.

Mountquercus ,

Barely works

This app really doesn’t work. After much struggling to connect the the refrigerator and freezer to the app (sometimes requiring turning the breaker off and on), the next day the app has with forgotten about the appliances, or else know about the appliances but can’t connect.
And then when it actually is operating, it seems to have minimal utility: while you can see and change the temperature set point, there is no way to see what the temperature actually is or whether the refrigerator is actually working.
For the what I spent, I expect some quality that is not there.

Developer Response ,

Thank you for reaching out. To set service required notifications, please follow: https://www.subzero-wolf.com/assistance/answers/sub-zero/common/sub-zero-group-owners-app-refrigeration-notifications. For cannot connect, we would like to gather specific information to assist you with a resolution. Please contact the Sub-Zero Customer Care Team at (800) 222-7820, Monday-Friday, 8:00 a.m. - 6:00 p.m. CDT. Thank you, Digital Product Experience Team.

kevin.hb ,

Very Impressive

I’m seeing some very poor ratings here but I find this app works great with my Wolf Range. I can set the app to tell me when the oven gets to a preset temp, and if I’m using the probe it’ll do the same for any temp I want to monitor. I didn’t think that the Wi-Fi feature was worth waiting for - we ordered the range months in advance - until we started using it. I actually think it’s an pretty cool feature.

App Privacy

The developer, Sub-Zero and Wolf, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Contact Info
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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