NET-A-PORTER: Luxury Fashion 4+

I recently purchased the black top and skirt from Jean Paul Gaultier's collection on Net-A-Porter, and I'm absolutely loving the edgy vibe they bring to my wardrobe! Although I haven't seen them in person yet, I'm excited to style them and show them off.

The transparent black fabric with the bold, printed eyes and lips is a true showstopper - it's like wearing a work of art! The design is so unique and eye-catching, I can already imagine the compliments I'll receive when I wear them out.

I appreciate the attention to detail and the quality of the fabric, which looks and feels luxurious. The fact that it's see-through adds an extra layer of sass and sophistication.

As always, Net-A-Porter's service was top-notch - fast shipping, beautiful packaging. If you're looking to add some daring, fashion-forward pieces to your wardrobe, I highly recommend checking out this collection.

Your Net-a-porter app times out and kicks me up after 15 minutes of usage. Payment times out and screen freezes any time you have promos and increased traffic. The pricing often is higher by 20% when shipped to Qatar than shopping tax fees in Europe. Yet, the import tax in Qatar is only 5%.

In addition, yoox, your outlet company is a fraud. Better close it. You keep on adding old inventory at exaggerated prices. Your catalogue staff is terrible with no attention to description details and clear photos of item sides and back. Your management plays with prices changing it several times throughout the year. An item may cost 2005 more or less when re-listed. Stock is so old and often damaged, dirty, and often wrong size or items are sent. Last time I ordered nearly 2,000 Euro to Qatar through Rami Shinnawie account of my husband and without any notice, I could no longer return these old damaged and not fitting properly items at your expense. The shipping back to Italy of that big box was 400 Euro, so I decided to give the items away and NEVER shop with Yoox again ( I shopped with Yoox for 20 years first from USA and then when I moved to Qatar)

I purchased three items. Two of which were delivered in fine shape (bogner ski pant and tony sailor jacket). The one, Erin Snow ski pant, had a hole in them. It is clearly a manufacturer issue not a UPS carrier issue. The pants are stitched together quite cheaply for a $700 ski pant, which is why I declined the offer to have them exchanged. I initiated a return, sending in photos of the pant hole as well as proof of the tags that the pants were never worn. Promised I would get a refund, after numerous calls and emails into customer service, I’ve recently learned they are trying to blame UPS for the delivery and claim the return has timed out because it’s taken Net-a-porter over 6 weeks to conduct the investigation and process the claim. Not only is this atrocious customer service for a distributor selling high-end brands, it’s egregious that each time I ask to speak to a manager, there conveniently is no one available. I’m not only filing a claim with the better business bureau (an American association for consumer business compliance) but will also report this to UPS that the company was trying to claim the issue was with their carrier. Never shop here!!