NHS App

Name: NHS App
Rating: 2.7 (71 reviews)
Author: NHS Digital

Access NHS services in England

Free

71 Ratings
Ages

13+
Years
Category

Medical
Developer

NHS Digital
Language

EN
English
Size

11.3
MB

The NHS App gives you a simple and secure way to access a range of NHS services on your smartphone or tablet. You can use the app if you are aged 13 or over. You must be registered with an NHS GP surgery in England or the Isle of Man. You can also log in through the NHS website on a computer to use NHS App services. Access NHS services  ---------------------- Use the NHS App to access your NHS services, anytime and anywhere. You can request repeat prescriptions, use 111 online, find nearby NHS services and more. Depending on your GP surgery, you may also be able to book appointments and contact your surgery about a health problem. Manage your health  -------------------- The NHS App gives you a convenient way to view your GP health record, including your test results. You can manage your upcoming appointments and prescription requests. You can also make choices about your health, like your organ donation decision.   Receive messages  ------------------- You can get important messages from your GP surgery and other NHS services through the app. Turning on notifications can alert you to new messages.   Manage services for other people  ---------------------------------  You can switch profiles to access services for other people in the NHS App, such as a child or family member. Your GP surgery needs to give you access and you must both share the same surgery.   Log in securely  --------------- The NHS App will guide you through setting up an NHS login if you do not have one already. You will be asked to prove who you are. The app will then securely connect to information from your NHS services.  If your iPhone or iPad supports Touch ID or Face ID, you can use it to log in, every time you use the app.

Ratings & Reviews

2.7

out of 5

71 Ratings

Doesn’t sync with apple health
12/04/2024

José93Barcelona
Doesn’t connect with apple health unfortunately we are lagging behind here. Nice to have my test results, but it’s time consuming to manually transfer data to the health app.
Doesn’t sync with apple health
12/04/2024

José93Barcelona

Doesn’t connect with apple health unfortunately we are lagging behind here. Nice to have my test results, but it’s time consuming to manually transfer data to the health app.
Unusable
02/16/2024

dlys14
This app is essentially unusable. First, the login process is like seven steps and twenty clicks - it could be streamlined so much. Once you do finally log in, the functionality changes seemingly every week or so. Sometimes I can make an appointment at my GP surgery online. Sometimes that option no longer exists. Sometimes the drop down only allows you to make an appt for a blood test or phone appt. Sometimes those options disappear. Sometimes I’m seemingly assigned to a GP surgery I’ve never heard of that seems to be the first in the alphabetical list of GP surgeries. The app also constantly bounces you out to other apps. So if I can’t see letters, see info on appointments, schedule appointments, send messages…I don’t know what this app is for. It is essentially useless.

Developer Response
Thank you for your review. Please can we ask you to send us some more information of the issues you are having? You can do this by following https://bit.ly/2TP6n9N and quote A2763. Our team will be happy to help you.
Unusable
02/16/2024

dlys14

This app is essentially unusable. First, the login process is like seven steps and twenty clicks - it could be streamlined so much. Once you do finally log in, the functionality changes seemingly every week or so. Sometimes I can make an appointment at my GP surgery online. Sometimes that option no longer exists. Sometimes the drop down only allows you to make an appt for a blood test or phone appt. Sometimes those options disappear. Sometimes I’m seemingly assigned to a GP surgery I’ve never heard of that seems to be the first in the alphabetical list of GP surgeries. The app also constantly bounces you out to other apps. So if I can’t see letters, see info on appointments, schedule appointments, send messages…I don’t know what this app is for. It is essentially useless.
Developer Response 02/20/2024
Thank you for your review. Please can we ask you to send us some more information of the issues you are having? You can do this by following https://bit.ly/2TP6n9N and quote A2763. Our team will be happy to help you.
Useless app
Aug 31

Alongnicknamebecauseallthenick
This app is absolutely pathetic. If you click (while logged in) on “make an appointment,” it says “there are no appointments available, please contact your GP.” Ok, not great, but fair enough, so you’d think that they would provide the telephone number to contact your GP… nope. If you navigate over to your GP information, guess what? No phone number! The app says “ask a question to your GP”! So you click on that and it brings up a long disclaimer screen saying they are going to pass along all your private information to a third party! Come on, guys! You can a lot better than this! Online appointments save everyone time and save the NHS money. Having this app adds no value over walking over to your GP and queueing whenever you need anything.

Developer Response
Thanks for your feedback. We're keen to hear about your ideas for the NHS App and your suggestion is useful to help guide the app's development. For more information on future developments for the app: https://digital.nhs.uk/services/nhs-app/future-developments
Useless app
Aug 31

Alongnicknamebecauseallthenick

This app is absolutely pathetic. If you click (while logged in) on “make an appointment,” it says “there are no appointments available, please contact your GP.” Ok, not great, but fair enough, so you’d think that they would provide the telephone number to contact your GP… nope. If you navigate over to your GP information, guess what? No phone number! The app says “ask a question to your GP”! So you click on that and it brings up a long disclaimer screen saying they are going to pass along all your private information to a third party! Come on, guys! You can a lot better than this! Online appointments save everyone time and save the NHS money. Having this app adds no value over walking over to your GP and queueing whenever you need anything.
Developer Response Sep 3
Thanks for your feedback. We're keen to hear about your ideas for the NHS App and your suggestion is useful to help guide the app's development. For more information on future developments for the app: https://digital.nhs.uk/services/nhs-app/future-developments
Terrible design
03/09/2022

JaesonB
The app hops from in-app use to its website, and has countless errors, and makes it impossible to contact the support team. I’ve tried over and over to book an appointment for submitting the vaccine I received abroad (why on Earth I can’t just upload a photo of it for verification is beyond my comprehension, my guess is these pencil-pushers didn’t consider that possibility), but it always says I can’t because I have other appointments booked. I checked, and I have no appointments booked. Why can’t I just book for a booster? Why do they make it so difficult? Do they want people to get the booster or not?

Developer Response
Thank you for your review. You’ll need to contact your GP surgery directly to discuss this along with booking an appointment. They can book the appointments over the telephone.
Terrible design
03/09/2022

JaesonB

The app hops from in-app use to its website, and has countless errors, and makes it impossible to contact the support team. I’ve tried over and over to book an appointment for submitting the vaccine I received abroad (why on Earth I can’t just upload a photo of it for verification is beyond my comprehension, my guess is these pencil-pushers didn’t consider that possibility), but it always says I can’t because I have other appointments booked. I checked, and I have no appointments booked. Why can’t I just book for a booster? Why do they make it so difficult? Do they want people to get the booster or not?
Developer Response 03/11/2022
Thank you for your review. You’ll need to contact your GP surgery directly to discuss this along with booking an appointment. They can book the appointments over the telephone.

We've fixed a bug that was stopping some users logging in using face or touch ID.

Version 5.4.1

12h ago

Data Linked to You

The following data may be collected and linked to your identity:
- Health & Fitness
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Location
- Diagnostics