Share the moments you capture by sending photos and video directly to a Nixplay Wi-Fi Cloud Frame.
• Send and receive photos and video from friends and family to display in your frame or theirs
• Caption your photos and add comments to your friends’ photos
• Share up to 15 seconds of video in each instance
• Invite friends to share photos and video to your frame
• Use your app as a remote control for your frame
Terms of Service: https://www.nixplay.com/pages/terms-of-service
Hey Nixplay Users, we've updated the app to improve the experience for you. Here are some enhancements we've made to this release:
- Support for displaying photo details
- Minor upload flow enhancements
- Other bugfixes
Ratings and Reviews
Mhan was fabulous in helping me set up this frame for my 90yo mom. ( I already have an account with mine and just added her frame to my account.) I called tech support twice and both times had great help. So I gave you 4 stars because having to use the remote to enter wifi password and and having to do it multiple times was frustrating. Also when I sent out a link to my daughter, it did not work. So she sent me a request and created her own playlist. I found that sending links was difficult because I had to copy and past email addresses because it did not auto fill and then i did not know, if I needed to name a playlist because I already had created one and that one did not appear. Required me to use my iPad to copy email addresses and then paste on my iPhone. (Happy Apple created this work around.) So I had 2 playlists for her. one with a lowercase name and the other with uppercase. I hope I get photos on the frame, because she really enjoys seeing her family especially during this pandemic.
Exceptional Customer Support
I was excited to receive the Nixplay photo frame for Christmas. It was easy to set up but I did run into some challenges getting the photos that friends “shared” with me to play on the frame. I tried troubleshooting techniques provided by the Nixplay help menu but ended up needing to call their customer service line. I spoke with A customer service representative in their tech-support named Star. She was exceptional!!! She provided amazing support to me. She listened well, was very patient, talked slowly, and projected a “can do” attitude. Star carefully walked me through the steps to resolve the few technical issues I was having and provided easy-to-understand answers to the several questions that I had. She resolved every issue I was experiencing and I now feel much more confident about how to use my Nixplay photo frame!
This is the best service I have received from a company’s customer service in a long time. As a former corporate customer service trainer, I was very happy and extremely satisfied with the assistance that I received from the Star. She is a very valuable asset to the Nixplay team. Keep up the great work Star!
Great for families
We really like the frames- they have been given to family members as gifts and they get to see their newest little addition to the fam. My only issue is with adding photos to my family’s different albums. One frame was given to my side and another that was given to my hubby’s side; therefore, we want to add different photos to 2 different albums, but we don’t always want to add the same pictures to both albums. If I switch back and forth between the albums I can’t tell which photos have been added to the album. You can see which photos have been added from my photos on my phone, but I often times add the same photo a family’s frame because it doesn’t show if the photo has already been added. Other than spending time figuring out which picture I’ve added to which album, this has been great!
Developer Response ,
Thank you for your feedback, schwarty. Glad that you're enjoying Nixplay. That's helpful feedback. Sharing playlists between distinct families with unique content is possible as you point out, but it's a tough nut to crack to enable the managing of duplicates outside of checking the playlist yourself. Our tech always gets better, though - so improvements are always coming. - Ryan
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- User Content
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The following data may be collected but it is not linked to your identity:
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Creedon Technologies USA LLC
- 201.7 MB
- Photo & Video
- Requires iOS 14.4 or later.
- Requires iPadOS 14.4 or later.
- iPod touch
- Requires iOS 14.4 or later.
English, French, German, Italian, Japanese, Spanish
- Age Rating
- © 2020 Creedon Technologies USA
- In-App Purchases
- Nixplay Plus Monthly Plan $4.99
- Nixplay Plus Annual Plan $49.99
- Nixplay Plus Quarterly Plan $14.99